Archive for the 'Selling Policies' Category

eCommerce: It’s All About the Buyer

Thursday, May 9th, 2013

There is often a big difference in the mindset of online sellers. Some sellers faithfully do their business plans, project their business goals, and research the market. Others tend to haphazardly list items or send boxes of “stuff” into Amazon, having no idea if it will sell. No matter what category you fall into, it’s [...]

Controversy Sells – But Is It Worth The Price?

Wednesday, April 3rd, 2013

Recently, the Weinstein Company (an independent film studio) dropped the production of a line of action figures based on the controversial Quentin Taratino movie, Django Unchained. They did this because they felt the figures were inappropriate due to the movie’s slave-based theme. After this announcement, scores of sellers raced to their local stores to buy-out [...]

Upset over new Auctiva Fees? Coming Soon – Vendio Special Offer

Thursday, May 28th, 2009

As many of you may have heard, Ina Steiner at Auctionbytes broke the news that Auctiva will soon be charging for their services. To toot our own horns for a bit, in comparison, Vendio has spent the last year lowering prices and launching an eCommerce Platform that includes a robust, full-featured online store as well [...]

Tips on responding to a negative eBay customer

Thursday, February 5th, 2009

I keep hearing how eBay buyers are more difficult than website or other site buyers. It may be true. I do get more questions from eBay buyers and they do seem more demanding at times. Here are few tips for keeping your sanity Completely ignore any name-calling – If a customer calls you names (dumb [...]

Small Items of Interest from the eBay World

Monday, December 8th, 2008

It has been very quiet in the eBay universe. The announcement board remains relatively quiet and restful. I’ve found some interesting tidbits that I did not know before, so am sharing. 1. A neutral is still counted as a negative in Seller Performance (it’s just not counted in the dashboard view). I did not know [...]

eBay Announcements can be hit and miss

Thursday, November 6th, 2008

There was a recent Auctionbytes article about PayPal eChecks not being released to the seller. This glitch was on ongoing issue beginning in Mid-October and fixed the first week in November. In some cases this created problems for sellers as buyer did not receive their merchandise in a timely manner, left negatives and/or bad DSRs. [...]

eBay Changes – 10/27 Monday Morning Recap

Monday, October 27th, 2008

The announcements coming from eBay this week are more about tweaking a few items, than the grand sweeping changes of the past few months. I’m hoping for our sellers that the mentality of “leave things alone for the holiday season” has finally arrived at eBay. On October  21st eBay announced the new Paperless Payments requirement. [...]