Archive for the 'Selling Policies' Category

Tips on responding to a negative eBay customer

Thursday, February 5th, 2009

I keep hearing how eBay buyers are more difficult than website or other site buyers. It may be true. I do get more questions from eBay buyers and they do seem more demanding at times. Here are few tips for keeping your sanity Completely ignore any name-calling – If a customer calls you names (dumb [...]

Small Items of Interest from the eBay World

Monday, December 8th, 2008

It has been very quiet in the eBay universe. The announcement board remains relatively quiet and restful. I’ve found some interesting tidbits that I did not know before, so am sharing. 1. A neutral is still counted as a negative in Seller Performance (it’s just not counted in the dashboard view). I did not know [...]

eBay Announcements can be hit and miss

Thursday, November 6th, 2008

There was a recent Auctionbytes article about PayPal eChecks not being released to the seller. This glitch was on ongoing issue beginning in Mid-October and fixed the first week in November. In some cases this created problems for sellers as buyer did not receive their merchandise in a timely manner, left negatives and/or bad DSRs. [...]

eBay Changes – 10/27 Monday Morning Recap

Monday, October 27th, 2008

The announcements coming from eBay this week are more about tweaking a few items, than the grand sweeping changes of the past few months. I’m hoping for our sellers that the mentality of “leave things alone for the holiday season” has finally arrived at eBay. On October  21st eBay announced the new Paperless Payments requirement. [...]

eBay Changes – 10/20 Monday Morning Recap

Monday, October 20th, 2008

Here’s the Monday Morning Recap of eBay Changes this week (and here is hoping there is nothing to talk about next week!!) First up is the October 15th Announcement, which is really 4 announcement in one (you know it spells trouble when changes are coming in bulk!) 1. New Look for Product Pages – Its [...]

eBay Changes – 10/13 Monday Morning Recap

Monday, October 13th, 2008

My head is spinning – I find I want to share what’s going on in the eBay world with the Vendable blog readers, and by the time I get the paragraph written, there are more changes. So until these changes stop occurring so rapidly, I’ll do a Monday Morning Recap of the previous week…for those [...]

eBay reduces workforce..and more

Monday, October 6th, 2008

Here’s the Monday Morning Catch Up News.. eBay has reduced its workforce by 10% globally in an effort to “improve our operations and streghten our ability to continue investing in growth”. Additionally, they have acquired a US based payment business Bill Me Later, and a classified site in Denmark. In other news, there is a [...]