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I uploaded my images, but I only see a red x or broken image icon. Why? |
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This could be due to a few different things.
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Your image editor may be saving images in a proprietary jpeg format that is not web-compatible. Adobe Photoshop is a program that causes problems for many of our users, due to the way it saves jpeg images. Some versions of Photoshop will save two copies of an image, one web-compatible and the other not. The web-compatible image may have the word "copy" or "alias" in the file name. Check your file and see if there are two copies - if there are, try uploading the alias image file. |
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Your image may be saved in a format other than jpeg. You cannot change a file format simply by changing the extension. If you have a file named picture.ppt, and you change it to picture.jpg, that does not make the image a jpeg image. It might upload, but it won't display. If your image editor does not have a "save as" jpeg option, you should probably consider investing in a mid-level image editor that will allow you to save jpeg images in a standard, web-compatible format. |
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You might have some browser control software installed on your computer like Net Nanny or At
Guard. This type of program may affect your ability to view images on the Internet.
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You might have your "view images" browser setting unchecked. Make sure you set your browser
to view images or web graphics. |
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How do I "clear the cache" in my browser? |
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Here are directions on clearing the cache in Internet Explorer, Netscape, and the AOL browser. These directions are based on later browser versions, and may vary from the version you are currently using.
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To clear the cache in Internet Explorer, click the "Tools" option in the top menu bar, and then click "Internet options…" In the Internet options window, there will be a "temporary Internet files" box. Click the "delete files" button, then click OK in the pop-up window. You should also clear the history. In the "history" box, click "clear history" and then OK in the pop-up window. Your cache will now be empty. |
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To clear the cache in Netscape, click "edit" on the top menu bar, then click "preferences". In the preferences window, you will see a menu to the left of the window in a white area. Double-click on "advanced". This will bring up a sub-menu with a cache option. Click "cache". You will see some buttons to the right of the screen now - click both the "clear memory cache" and "clear disk cache" buttons. Now click OK on the bottom of the screen. |
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To clear the cache in the AOL browser, click the MY AOL button in the menu at the top of the
browser. Choose "preferences". From the preferences window, click the WWW button - this will
open the AOL Internet properties window. Under Temporary Internet Files, there will be a "delete
files" button. Click this button. You will get a prompt asking if you are sure you want to delete all temporary Internet files. Click "OK". You should also clear the history, which is right below the Temporary Internet Files. Click "OK" at the prompt, and your cache will be cleared.
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How do I "copy and paste" using WebTV? |
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Here are directions on copy and paste using WebTV: First, you will need to highlight the text to be copied. There are a couple of different ways to do this.
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To copy all of the text in a document or field, press the "Cmd" and "A" keys on your keyboard simultaneously. This will highlight all of the text in the document or field. |
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If there is a flashing cursor on the screen, you can use this to mark the starting point of the text you want to copy. Place the cursor at the beginning of the text, and use the "Shift" key and the arrow keys to mark the text to be copied. Press "Shift" and the arrow that corresponds to the text you want to copy. (Shift-down will highlight text below the starting point, shift-up will highlight text above the starting point, shift-left will highlight text to the left of the starting point, and shift-right will highlight the text to the right of the starting point. |
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To copy and paste the highlighted text, follow these steps.
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To copy the highlighted text into a buffer, press the "Cmd" and "C" keys simultaneously. The display will not change, and the only indication that your text was copied will be an audible "thump" if you have the sound turned up on your TV.
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To paste the copied text, place your cursor where you want the text pasted. Now, press the "Cmd" and "V" keys simultaneously. This will paste the text in your chosen location.
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