How to Use

• About Backup
• Generating Backup Files
• Downloading Backup Files
• Restoring a Website from a Backup

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You can backup your entire web site, or particular settings and files. This is helpful to restore your site if your computer crashes, or your own backup files are destroyed. Vendio automatically backs up your files daily. You should download backups often to save your changes and to protect yourself from losing work. In the event of a system crash, your backups will help you recover your site relatively easily.


After you have made changes to your site, you can generate a backup, which you can then download to your computer. This is helpful if you don’t want to wait until the daily backup before saving a backup of your changes.

• Click on the Generate/Download a Full Backup link.
• From the dropdown menu, choose the destination for the backup, which can include:
  • Home Directory - to save your backup in the public_html folder.
  • Remote FTP Server - to save your backup on a remote FTP server.
  • Remote FTP Server (passive mode transfer) - to save your backup on a remote FTP server that will only accept passive (PASV) mode FTP transfer.
• Enter your email address in the field.
• If your destination is a remote FTP server, enter the FTP address, username, and password.
• Click Generate Backup.

Before you can download a full backup, you must generate it first. See the Generating Backup Files section above to learn how.

• In CPanel, click on Backup.
• Depending on what files you need to download, click on one of the following options:
  • Full Backups
    • Generate/Download a Full Backup
    • Download a home directory backup
  • SQL Database
  • Aliases
  • Filter
• Click Open or Save.

Note: If you are downloading a full backup, click on ‘Generate/Download a Full Backup’, then click on any previously generated backup.


If you have previously downloaded a backup of your site, you can easily restore your site by following these steps:

• In CPanel, click on Backup.
• Click on the Browse button next to the appropriate area you want to backup (i.e. Home, SQL, Alias, or Filter).
• Select the relevant file, and click Open.
• Click Upload.