I recently had a European bidder win a $200.00 collectible. It belongs to a relative.
I need to know if there is a way to cancel his bid, and sell to the next highest bidder without going through the "don't forget to pay your seller" and then the 10 waiting period.
I have only used a NPB form a couple times, but remember somewhere seeing a page that says "Bidder didn't follow TOS, sold to next bidder" or something like that.
Does anyone have any ideas?
Background:
This person immediately emailed me after receiving my WBN to say he would be paying the approx. $200. in cash, wanted no insurance, wanted it wrapped as a gift to himself and shipment would be $10.00 U.S.
I explained I didn't mind gift wrapping, but it wouldn't be listed on customs as a gift.
He then ask that I list it as being under 20.00 on the customs form.
He said he would send by PayPal, because he couldn't send me cash, but would be using his other Ebay ID and its email address. Checking I found the ID has been dormant since last summer.
In the last email he said he would send an international money order surface mail, and it was my problem because it would take 30-40 days. I am canceling this bidder, just can't figure out where to do it.
posted on December 13, 2001 11:54:25 PM new
What I would do:
Send your terms to the winning bidder in plain language and ask them flat out if they are going to comply with the terms with funds that are verifiable etc etc. I wouldn't bring up the customs issues because once you have the money for the product, you will send to them in a legal manner by declaring value etc.
Ask them flat out if they wish to continue with this obligation with a yes or no answer - if you get a yes answer, then all well and good.
If you get a no answer, move on.
When I have sold internationally, I ignore the requests for items to be sent as gifts or declared undervalue. It is not the buyer that runs the risk, so I just do the right thing. (Eeks, sounds like Dr. Laura!)
Good luck and bottom line is don't waste too much time in negotiations - your TOS are your TOS.
posted on December 14, 2001 04:50:46 AM new
What bestattic said but but sure to give them a deadline, i.e. 5 days to respond. Be sure to tell that if you don't hear from them in that timeframe, that you are cancelling the sale.
You could suggest BidPay to them. I don't know how much it costs the buyer to purchase the money order from BidPay but I have found that to be a great alternative. I usually wait until I have the money order in my hands to ship. I know others don't but that is my method.