pixiamom
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posted on May 22, 2007 01:36:28 PM new
From DEAD Help:
pixiamom: I am unable to list or relist items today. I get an error message that my account limit has been exceeded but it is below $500 and shows correctly on My Account
Your chat session has started..
Jonathan W.: Welcome to Live Help. Please give me a moment to review what you have written.
Jonathan W.: I am sorry that this has happened. EBay has recently lowered the limits that you can have on your account balance without making a payment or setting your account up for automatic payments. I do not have the amount that is the current limit. Is your account set up for automatic payments?
pixiamom: No. What is the new limit?
Jonathan W.: I do not know what the limit is. You can contact the Trust and Safety department and they will be able to let you know the exact amount. If you set up your account for automatic payments, you will not have a limit as to what you can list.
pixiamom: I have been waiting a half hour for this?
pixiamom: Could YOU ask someone what the new limit is?
Jonathan W.: Let me see if I can get an answer for you. Just a moment please.
Jonathan W.: Ok. I just spoke with my supervisor. He said that at this point, we cannot give out the limit amount. These changes were put in place because of many fraudulent members abusing their limits. I am sorry, I cannot release this information. What you can do to continue listing is to add a credit card to your account or you can add an automatic payment method to your account.
pixiamom: Thank you
Jonathan W.: I wish I could help you more. Is there anything else I can assist you with?
pixiamom: No thanks
Jonathan W.: Have a nice day.
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dnsrks
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posted on May 22, 2007 02:01:21 PM new
They are pulling the same crap with me. I am still on hold.
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pmelcher
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posted on May 22, 2007 02:06:58 PM new
"I can't tell you what your limit is."??? What the heck is that??? It certainly isn't any help and no way would I give them a credit card that they can drain money out of any time they want to. Geesh...what is feebay coming to? Don't answer, I probably don't want to know. I am so sorry this happened to you and hope they get it fixed soon.
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fluffythewondercat
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posted on May 22, 2007 02:26:40 PM new
I got it, too. I gave up and added a debit card that I'm going to cancel soon, anyway. Then I was allowed to list.
Unfortunately, time means money for me and I don't want to waste money fighting them right now.
fLufF
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dnsrks
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posted on May 22, 2007 02:35:51 PM new
I finally got a limit out off them after 83 minutes. $25.00. They said it is a new policy. Asked them to email me a copy of the policy or a link. EBAY could'nt find it. I'M SURPRISED.
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glassgrl
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posted on May 22, 2007 03:42:15 PM new
Holy SH*T! That's fricking unbelievable. $25.00? That must be the new and improved fraud prevention tool.....
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roadsmith
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posted on May 22, 2007 03:53:27 PM new
Are they TRYING to drive sellers away? Do they WANT to go pffft? What the heck is all this about? (I'm such a small-timer that I doubt I'll hit their "limit," but I feel for some of you. Has anyone checked the message boards to see if others are protesting?
_____________________
There is more to life than increasing its speed. --Mahatma Gandhi
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sthoemke
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posted on May 22, 2007 04:08:47 PM new
I was blocked from selling once when I owed ebay a little over $30 or so. I paid with my paypal balance, but due to a FVF I still owed ebay about 2 cents. Guess what - ebay still wouldn't let me list again until I paid the few pennies.
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dnsrks
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posted on May 22, 2007 04:30:48 PM new
I have been on Ebay as a seller since before they required a credit card on file to sell, as I am sure many of you have been. Mostly as a small timer until the last year or so I stepped it up. I had a $500.00 limit ever since I started. When they started requiring credit cards it was for new customers and never was retroactive for existing members, UNTIL TODAY. NO warning. NO policy given. I have always payed my bill by the due date of the 15th of the following month.
Maybe they spent to much buying up other companies or trying to put them out of business. Maybe Ebay is having a cash flow problem. HA!
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pixiamom
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posted on May 22, 2007 04:42:23 PM new
I read about the $25 on the stores board but just got off the phone with PS support and they told me the limit is $200. I asked him about the $25 limit and he said no - it's $200 across the board.
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hwahwa
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posted on May 22, 2007 05:41:30 PM new
Ebay fees add up fast,I just dont understand how any one can afford to use gallery picture for small ticket items.
And this Buy it now feature,it should be free as we are speeding up the end of the auction,instead of staying up there using up bandwidth for 7 days,it could be gone in 3 days or less.
What it sounds like is that with all these items ending with no bids,sellers are either maxing out on their credit cards or just dont have the money to pay!
*
Lets all stop whining !
*
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pixiamom
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posted on May 22, 2007 06:50:44 PM new
Fluff's right - spent most of the day on this, finally caved in and set up automatic payments through PayPal. Waited a while - still can't list. My Account shows I'm not set up for automatic payments. Set it up again. My account still shows no auto payments, PayPal shows no auto payments. How long does it take?
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dnsrks
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posted on May 22, 2007 07:12:23 PM new
I paid my account to go under $200 and then launched an auction sucessfully. I wish they could have told me that in the first hour I was on the phone. Thanks guys.
Ebay LIED to me. Wouldn't be the first time.
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pixiamom
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posted on May 22, 2007 07:27:24 PM new
eBay has the option of setting it's credit limit - I have no problem with that. Imposing a changed credit limit across the board, no exceptions allowed unannounced without forewarning, without accurate information to it's customer staff is highly irregular.
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pmelcher
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posted on May 22, 2007 08:10:54 PM new
I'm glad to hear it is $200.00 rather than $25.00 or almost no one would be able to sell. Why don't they leave established sellers alone, they know they pay every month!!
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hwahwa
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posted on May 22, 2007 08:21:21 PM new
you have to go to my Ebay and seller account and do the Paypal automated payment thing.
it will take you to Paypal and you log into your account and pay Ebay.
I think this is how it works.
Or if you have a Paypal debit card,you can opt for one time card payment and get the 1 1/2% rebate.(if you have fund in your Paypal account)
*
Lets all stop whining !
*
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hwahwa
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posted on May 22, 2007 08:25:26 PM new
It sounds like too many sellers are not paying Ebay,think of it,they list a bunch of stuff and get no bid,or few bids,not enough to pay ,and these sellers may figure they will not list anything new anytime soon.
It is not April tax deadline,it is the damn subprime mortgage problem,the rate has been adjusted upwards.
*
Lets all stop whining !
*
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fluffythewondercat
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posted on May 22, 2007 08:56:57 PM new
How long does it take?
It was instantaneous for me, once I gave them the debit card info, but I had also PayPal'd some cash prior to that. (Not enough cash, apparently.) eBay hasn't actually charged my debit card yet.
fLufF
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MES757
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posted on May 23, 2007 08:01:35 AM new
a notice to all of those who have setup the paypal payment method.
The hour and time of the day will be when they will take your next payment.
They take my payment 17 days after my e-bay bill date, and to the hour and minute that you signed up.(if its midnight it will be midnight!)
If you are missing funds in this account they will drain it out of your back-up source.
Unlike the process with bank accounts there will be no notice of withdraw.
I have have had them even move that up if they need the money. If you can, with those debit cards, switch them to the bank account # as you will get a little discount and a few more days to work with it.(ebays money)
This message is to let you know as ebay will not do it.
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fluffythewondercat
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posted on May 23, 2007 08:24:50 AM new
I don't intend to let them charge my debit card. I'm still paying as I go, in cash. They haven't disallowed that yet.
fLufF
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deur1
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posted on May 23, 2007 09:04:58 AM new
I paid my bill last month - one time payment on
CC
They then took it out AGAIN from my Paypal.
I now carry a deficit .
I mean a BIG-O bill, around $1800.00
then * 2 .
O'well I am still listing on the TWO payments made last month .
YEP,methinks there is money shortage at eBays abode, and MINE to!
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pixiamom
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posted on May 23, 2007 11:35:48 AM new
I decided to pay down below the $200 and continue to pay as I go. I can list now. Wish they hadn't been so secretive and had given us a little notice.
Edited to add: How do you abuse a limit? (From the Live Help transcript)
[ edited by pixiamom on May 23, 2007 11:38 AM ]
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