Home  >  Community  >  The eBay Outlook  >  I'm not getting emails for payments


<< previous topic post new topic post reply next topic >>
 valo3456
 
posted on June 25, 2009 07:16:41 PM new
I am only getting a few emails with paypal payments. My payments do show up in my paypal account but I have only gotten about 1/3 of my emails to confirm payment has been made. This has been going on for a few days.

 
 LtRay
 
posted on June 26, 2009 12:29:09 AM new
You've had sales? Congratulations! ebay is so hosed this week that I am amazed anyone is selling anything.

As for the PayPal emails, it is problem sellers have been complaining about for some time.
 
 ebabestreasures
 
posted on June 26, 2009 02:30:13 AM new
I'm not getting all my Vendio emails. Mostly from EO. I'll get 2 or 3 and then I get one that makes no sense because I didn't get the one before it. Has these ever happened to anyone else?

 
 valo3456
 
posted on June 26, 2009 05:47:14 AM new
Our sales from Jan-May are down 50% compaired to previous years. June is down 75%. Ebay fees are always going up and Vendio fees have doubled if not tripled. don't know how any of us are going to stay alive doing this.

 
 ChristopherCS
 
posted on June 26, 2009 12:06:25 PM new
Hello valo3456,

When you have time, please contact our sales department (877-258-8488) to review the plan you have and the available plans you could switch to instead.

Chances are there is a different plan that would be a lot more cost effective than the one your using currently.


Unfortunately on the issue with the PayPal email confirmations missing, this is an ongoing issue with the PayPal IPN system that comes and goes over the course of the year.
Note however that this wouldn't have anything to do with getting email notifications for posting to the message boards.


Regards,
Chris
 
 valo3456
 
posted on June 26, 2009 12:19:43 PM new
My business partner already talked in length with one of your reps. Your fees are still more then doubled because of our store items. Between the 2 of our stores valo3456 and thecostumefairy we have over 5000 store listings.

 
 ebabestreasures
 
posted on June 26, 2009 12:41:41 PM new
Hi Chris
I know that paypal doesn't have anything to do with the message board. I just wish I was getting all my email from here.

This is really weird as well. I just got this:
posted by: valo3456

Hello valo3456,

When you have time, please contact our sales department (877-258-8488) to review the plan you have and the available plans you could switch to instead.

Chances are there is a different plan that would be a lot more cost effective than the one your using currently.


Unfortunately on the issue with the PayPal email confirmations missing, this is an ongoing issue with the PayPal IPN system that comes and goes over the course of the year.
Note however that this wouldn't have anything to do with getting email notifications for posting to the message boards.

Then I got this:
posted by: ChristopherCS

Hello valo3456,

When you have time, please contact our sales department (877-258-8488) to review the plan you have and the available plans you could switch to instead.

Chances are there is a different plan that would be a lot more cost effective than the one your using currently.


Unfortunately on the issue with the PayPal email confirmations missing, this is an ongoing issue with the PayPal IPN system that comes and goes over the course of the year.
Note however that this wouldn't have anything to do with getting email notifications for posting to the message boards.


Regards,
Chris

When I came here there was only one post from you Chris. How did I get two - one from you and the identical one from valo3456 (which isn't posted here)?

There is definitely something wrong with my Vendio emails?






 
 fluffythewondercat
 
posted on June 26, 2009 01:07:00 PM new
Sales are uneven here. I'm attributing it to the Fourth of July -- certainly some people would have taken two weeks off, incorporating a three-day weekend.

It's okay, though. This is a great time to do website work.

fLufF
--

Hey, JCEarrings made the big time! Come see our site announcement!
 
 ChristopherCS
 
posted on June 26, 2009 02:20:16 PM new
Hello,

valo3456 - I will email you directly about this, so we can confirm that you really are on the best plan for your account/s.

ebabestreasures - we wanted to be sure the original poster knew that your reference to missing email was a separate issue and not confuse the two as being related.

Good to see however that you got both copies of that post. Your receiving those two were not in error, outside of my own that is. I forgot to log out of the other account when posting that message, which I reposted under my own ID right afterward.
Regards,
Chris
 
 kozersky
 
posted on June 26, 2009 04:09:56 PM new
I agree with fluff. Now is the time to make those changes you have always planned, but did not, because you feared that you would interrupt your sales.

Ask yourself - what sales? It is slow, and most likely will be slow for the rest of the summer, and perhaps well into Q3.

Take this time to make those changes and prepare for Q4, and the holiday sales.

Bill K-

William J Kozersky Stamp Co.
 
 ChristopherCS
 
posted on June 26, 2009 05:03:36 PM new
That's always the bummer with the usual summer slow-down. It's the perfect time to tackle those tasks to prep for when it picks back up speed, but unfortunately it's also when you finally have a chance to get out of the house and enjoy some freetime.


 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2024  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!