posted on December 6, 2014 04:11:46 AM new
I have never seen this before. I purchased a book and when it arrived it was not the full sized novel as described, it was the smaller version. I contacted seller and they said they would accept book back but no refund on original shipping and I had to pay return shipping. Not going to happen so I went to file an "item not as described" and found it took me to "seller does not accept returns" page and I have to request permission from seller to return, which I had already done to no avail. So I figure the heck with this and I go to leave a "neutral" feedback and to my surprise ebay tells me I can't leave a neutral or negative for this seller. This is not a retailer and the seller has 7K feedbacks. The surprising thing is that there are no neutrals or negatives. How does this happen? I have never seen a seller that ebay won't over ride on returns and definitely have never seen a time when a seller is immune from neutrals or negatives.
posted on December 7, 2014 12:49:07 AM new
That is odd as INAD has nothing to do with weather or not the seller takes returns.
Maybe you have to file it anyway and ask for a full refund and return shipping.
I don't know that I wouldn't call eBay on this one.
[ edited by ebabestreasures on Dec 7, 2014 12:49 AM ]
posted on December 7, 2014 07:07:42 AM new
Here's another weird one.
I just had to refund a buyer because the item was damaged.
I email them 1st, then tried to cancel the transaction. It said I couldn't because there was an open case in paypal. I didn't get any notice from paypal or eBay about a case.
So I went to paypal and just issued a refund.
Went back to eBay and tried to cancel it again.
This time it worked - no waiting for buyer to reply or anything - just cancelled the order and refunded my fees.
Is this new too???
posted on December 9, 2014 09:10:56 AM new
Yes I did but it's an ID I don't really use that much anyway.
It hurt more that it was a $150 item and I had to refund it.
posted on December 12, 2014 03:55:18 AM new
Finally seller did agree to take item back and put shipping $$ in my paypal account. I called ebay and got the runaround. Asked if I could refuse to accept returns and was told "NO". Very odd
posted on December 12, 2014 08:59:35 AM new
ebabe said
Yes I did but it's an ID I don't really use that much anyway.
It hurt more that it was a $150 item and I had to refund it.
-------------------------------------
all your seller IDs are related,if one falls below standard and get booted,it would affect your other IDs,the good ones could be restricted to $$ and number of listings .
I have one ID I have been trying to close before March 15,2015 due to its ratings,but Ebay told me I CANT close it because I have open listings under my other IDs.
So what can I do?
Well,the rep said keep on listings and try to bring the rating up?
How can I bring the rating up if I am restricted to list 61 items per month and get hardly any visibility?she has no answer and I hanged up on her.
posted on December 17, 2014 11:28:11 PM new
I still above standard on that ID and I've only had the 1 transaction in 6 months. I guess I'm OK and I'm about to pull the rest of them and just have the one ID left.
Looking for greener grasses in January.
