Home  >  Community  >  The eBay Outlook  >  Ebay won't let you ask seller question


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 shagmidmod
 
posted on April 24, 2015 02:25:28 PM new
I'm looking for some small (bar size) cutting boards in various colors.

Seller is in the UK. Though the item is not expensive, around $9 including shipping, the listing doesn't give brand or dimensions so I have no way of knowing how large they are.

I try to contact the seller and received this message from eBay:

"We're sorry we couldn't find an answer for you. Unfortunately, due to the high volume of messages this seller receives, they are unable to respond to your specific question right now. We suggest reviewing the item again to see if your answer is in the seller's listing."

Nice to know that the big box store sellers don't have to work very hard.

 
 mpcomp
 
posted on April 25, 2015 07:01:32 AM new
why dont you click on his Ebay ID and contact him there?


 
 merrie
 
posted on April 25, 2015 07:36:37 PM new
It sounds like Ebay is shielding this seller from questions. I would say, no way to contact, no way I am buying from this seller.

There are many high volume sellers on the web, if they want to stay in business they have someone who can answer their questions.

RUN!!

 
 ebabestreasures
 
posted on April 25, 2015 10:16:43 PM new
Yeah but why is ebay covering for them?

It just not a fair playing field on ebay any more. I guess it hasn't been for a long time now.

 
 merrie
 
posted on April 26, 2015 11:59:57 AM new
Fair playing field, NOPE!!

If you do research you can see how they manipulate the searches, etc.

 
 mpcomp
 
posted on April 26, 2015 08:46:39 PM new
I think there is a feature which the seller can turn on not to answer questions.
But the message you get is not the same,may be Ebay changes it.

 
 
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