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 wgonzales
 
posted on May 15, 2020 03:50:17 PM new
keep trying to list "Huge & Stunning Vogel Inspired Double Terminated Quartz Crystal Wand" but it is stuck in pending and I keep getting an error message
"Error 17: Item not found in eBay's database.
Item is invalid or no longer present in eBay's database."
Error message doesn't even make sense to me for a new listing. There is nothing odd about the listing: same category I almost always use and everything seems fills in as normal.

Can you advise or force the launch?

 
 chetanCS
 
posted on May 15, 2020 05:47:19 PM new
Hello,

Thank you for writing in.Please note the mentioned item is currently Active on eBay.Please let us know if you have any questions.


Best regards,
Fritz
Vendio Customer Support
Simply Powerful eCommerce

 
 wgonzales
 
posted on May 15, 2020 06:53:49 PM new
Thank you

 
 wgonzales
 
posted on June 28, 2020 01:29:39 PM new
Happening again with Natural Auralite 23 Crystal with Pink Facets @ $89.00. Been trying to launch since last night.

Can you force launch again, please?

And why does this happen every so often?

Thank you!

 
 chetanCS
 
posted on June 29, 2020 10:21:48 AM new
Hello,

Thank you for writing in.Please note the mentioned item is currently Active on eBay.Please let us know if you have any questions.


Best regards,
Fritz
Vendio Customer Support
Simply Powerful eCommerce

 
 wgonzales
 
posted on August 17, 2020 10:09:45 AM new
And again. This one didn't launce as scheduled last night and still won't launch today.

show detail Radiant Rutilated Quartz Skull Carving $215.00 Error (08/17/20 10:05) Details

 
 wgonzales
 
posted on August 17, 2020 12:13:47 PM new
Hello,

Thank you for writing in.Please note the mentioned item is currently Active on eBay.However,there seems to be 3 letters added to the title which you would need to remove by revising the item directly on eBay itself.Please let us know if you have any questions.


Best regards,
Fritz
Vendio Customer Support
Simply Powerful eCommerce


 
 wgonzales
 
posted on August 17, 2020 01:14:47 PM new
Thank you.
Is there anything I can do when this happens to launch them myself?


 
 chetanCS
 
posted on August 17, 2020 01:19:17 PM new
Hello,

Thank you for writing in.Please note the next time you face the issue you would need to make a copy of the item,delete the original and then try posting the copied item to eBay.Please let us know if you have any questions.


Best regards,
Fritz
Vendio Customer Support
Simply Powerful eCommerce


 
 wgonzales
 
posted on August 17, 2020 07:46:11 PM new
Thank you. I will make a note and try this next time it happens

 
 
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