posted on October 25, 2000 12:12:29 PM new
Over the last couple of weeks I have had all of the following situations occur, regarding Pay Pal payments.
1. Bidder paid for amount of lot and forgot shipping, so immediately made payment of 50¢ shipping charge.
2. Bidder paid for lot twice. (This has occurred on several occasions)
3. Bidder paid a multi-lot invoice(same night auction) in $1.50 increments.
4. Bidder paid for lot that was not even mine. She had already paid for mine.
5. Bidders paid via Pay Pal for less than the minimun that I have stated in my auctions that I will accept. (This occurs on a constant basis).
Now this is my problem. I am a low end seller, with most of my actions starting at $1.50, and while a number climb higher than that amount, the overwhelming majority end there. I have put a notice in my auctions, and also my invoices, that I cannot accept Pay Pal payments of less than $3.50. I just simply cannot pay eBay fees plus 17% to Pay Pal. I would lose money and even with the $3.50 minimum it is borderline.
At this point I have not upgraded, and will not until I either use up my $500 or feel that I have a way to not get stuck with unwarranted fees. While I am not happy with the Pay Pal fee stucture, I am REALLY unhappy with the fact that we are FORCED to accept unwanted payments and pay fees on them.
A simple remedy, would be an "Accept / Decline Payment" option. If we receive and incorrect payment, we could decline it and it would be credited back to the sender. This may not seem like a big deal to some of the high end sellers, but it is to the little guys, and I hope that Pay Pal will take a serious look at this possibility. The little guys made you and helped build your user base, and now our customers are addicted to your use (I have bids canceled because of the $3.50 minimum!). So please play fair with us and give us some options.
posted on October 25, 2000 01:46:08 PM new
PP, are you listening? This fine young lady has presented a few scenarios that are happening to a lot more people than you know. Some people know of these boards and post their concerns to them. Some people are unaware of these forums and do not know what to do. And a whole lot more of us have quit promoting PP in their auctions and are weaning themselves with no foreseeable help from Big Mama. Please rectify this situation soon unless you have hidden financial interests in ExchangePath, PayPlace, Achex, Billpoint and all the rest. If fees are going to be charged, then it is best to have all your ducks in a row.
posted on October 25, 2000 03:57:33 PM new
About 2 weeks ago, I started offering ExchangePath and PayPlace as acceptable methods of paying by credit card. The day before yesterday was my first experience with receiving a payment through PayPlace for one of my auctions. PayPlace's notification e-mail to me, in fact, asked if I wanted to accept this payment (naming the amount and the auction and the payer) and, if so, there was a link to click on for acceptance. I think this is what is needed from PayPal. PayPlace is new, but they appear to be both well-founded and well-grounded. And oh, BTW, I also was awarded a $5.00 referral fee and I hadn't even realized (or cared) that PayPlace had such a program. After limited experience with PayPlace so far, I am impressed.
posted on October 25, 2000 06:52:34 PM new
Damon, you have been "addressing this concern" since we first asked for it about THREE MONTHS AGO. Shouldnt this have been put in place BEFORE the fees? I think we all know why Paypal would like things to stay the way they are. http://www.ygoodman.com [email protected]
posted on November 4, 2000 06:25:33 PM new
I asked for this option MONTHS ago! Paypal AND many users on this very board acted like I was nuts or worrying for no reason. Just ahead of my time I guess.
posted on November 5, 2000 06:05:32 AM newThis may not seem like a big deal to some of the high end sellers, but it is to the little guys, and I hope that Pay Pal will take a serious look at this possibility.
Why should PayPal give users the option of refusing a payment? This is a cash cow for them, a planned source of additional revenue. Don't hold your breath waiting for a change.
posted on November 5, 2000 06:41:33 AM new
Well, here's what I did. I added another e-mail address to my account (one that I don't use or publicize), then I made that one my "Primary" addy, then I removed my original addy. Now, no one can make a deposit to my account unless they specifically ask me AND unless I supply them with the addy needed. Needless to say, this addy will only be given out to my very best, trusted friends (customers) and only if I am well clear of the dreaded $500.00 limit. I am accepting PayPlace and ExchangePath now, but have been paid twice by PayPal even though PayPal was not one of my payment options. Some people see that I accept PayPlace and must assume that I meant PayPal. That will not be a problem now.
