Policies

TERMS OF SALE
By placing your order, you agree that you have read and understand our shop policies.
* These terms are subject to change at any time at our discretion.
*  Please check back each time before completing your order.

ORDER PROCESSING:
*  Orders will be processed when payment received has been cleared through Paypal.
*  Custom Orders will vary from 3 to 30 business days based on type of item, quantity ordered and/or  material availability.
*  Please plan and place your orders early for any up coming holidays or events.

PAYMENTS:
* Credit cards, debit cards and other forms of payment are accepted through Paypal only.
* Payment will show "Treasure Box" on your statements.

SHIPPING: 
* Orders are shipped out through USPS First Class Mail with Tracking Confirmation Number. 
* Custom Orders are shipped out through USPS Priority Mail upon completion and an email will be sent out to you.

TAX:  
We do not charge sales tax on orders shipped out of state. If applicable, sales tax will be added to your order during Checkout.

RETURN/REFUND/EXCHANGE POLICY: 
Please contact us within 48 hours of receiving your order if damaged/defective before returning any merchandise with details.
* Items must be returned in original packaging within 20 days from shipping date.
* Exchanges will be accepted on Damaged/Defective merchandise only.
* Customized Orders are not Returnable/Refundable/Exchangeable  since the pieces of jewelry that are made are based on your specifications.
* An RA# (Return Authorization Number)  will be issued and emailed to you with return information. 
* Processing will be delayed without an RA#.
* There will be a 15% restocking fee on all returned product that are not damaged/defective which will be deducted from your original payment.
* Returns are buyers responsibility.
* Shipping and Handling cost are not refundable.
* Please contact us on other questions you may have.  Thank you.

PRIVACY POLICY

*Information You Provide:

To post messages on our contact center or to use any of our other services we may require you to provide us with contact information, such as your name, street address, phone number, and email address.

In the event that you will be making a purchase,  we use PayPal and abide with their Privacy Policy. We do not collect your credit card number, expiration date, and billing information.


 We value your feedback. Please contact us with any questions or comments.



PayPal Acceptance Mark

Shopping Cart

Drag and drop your item here


-Your cart is empty.-

Vendio Shopping Cart | Privacy Policy