Store Policies








Please use PayPal to make your payments. For multiple item purchases, to qualify for combined shipping, one payment must be made for all items purchased. Please wait for invoice to be assured of proper charges, and combined shipping discounts when available.

PAYMENT ADDRESS

Attn: Sales, JusTrains Group, MPO Box 1924, Niagara Falls, NY 14302-1924
New York State residents pay 8% tax, or provide valid exemption certificate. Thank You!

CANADIAN RESIDENTS:

Payments in USD Funds drawn on a U.S. Bank, or P.M.O. welcomed.
Save postage & time... mail payment to:
Attn: Sales, JusTrains Group, Blakely RPO Box 68003, Hamilton ON L8M 3M7


GLOBAL CUSTOMERS:

Please use PayPal to make your remitttance.

INSURANCE is buyer's responsibility and optional under $25.00, excluding shipping costs. For your protection, insurance is mandatory on purchases over $50,00, excluding shipping costs. Where insurance is not purchased by the buyer, the buyer assumes all risk for loss, or damage, once the shipping carrier takes receipt of the shipment. On most package shipments JusTrains will provide USPS tracking information. Please note that there is no overseas insurance available (and some restrictions to Canada), unless you are willing to pay for registered or expedited service. We do not make false Customs Declarations, so please DON'T ASK! Otherwise, do inquire if you have other concerns.



JusTrains ships Worldwide pending any mail or trade restrictions with an international country. Where customs export documents are required, same will be accurately issued. JusTrains is not responsible for any customs tariffs, taxes, surcharges, or delays in shipping, for whatever reason. Canadian and U.K. customers generally will enjoy free trade priviledges, but please inquire if you have any concerns. Shipments bound for Canadian destinations may be shipped via Hamilton, ON. Due to frequent First Class Mail disappearances, for your protection, certain countries are restricted to expedited delivery services only.

JusTrains packages all shipments, whether $4 or $400, with the same attention to detail and quality. Purchases are generally processed and shipped via First Class Mail within 72 hours after payment is received, pending volume. While we ship daily, our guaranteed shipping is within seven (7) days after payment has been received. If you have ANY concerns, please feel free to ask questions, make comments, or offer suggestions.

DOMESTIC SHIPMENTS can take up to 7 days; Expedited Mail 3-5 days.
INTERNATIONAL SHIPMENTS take 7-14 days, or more depending upon foreign country services; expedited shipping 5-7 days, however, where customs clearance may be required, delays can be 30 days, or longer. Please be patient!


**** PLEASE ACKNOWLEDGE RECEIPT OF YOUR eBAY SHIPMENT VIA FEEDBACK ****
AND WE WILL BE MORE THAN HAPPY TO RETURN APPROPRIATE FEEDBACK.

We try hard to earn 5 STARS on each component of every eBay transaction. The eBay FeedBack program is very important to us and directly affects our standing in eBay's search engines and listing costs. We would greatly appreciate your support in helping us continue to grow our business presence within the eBay Community.



Due to the select product offerings that JusTrains makes available, all sales are considered "Final" and "As Is". Buyer's remorse is not an acceptable reason for a return. Returns for items shipped by mistake, or items incorrectly described, will be accepted as the exception. JusTrains dedicates considerable time and effort towards descriptions and pictures provided within an auction or listing. Please read each listing carefully and completely. Where insurance is not purchased by the buyer, the buyer assumes all risk for loss, or damage, once the shipping carrier takes receipt of the shipment. Our modest S&H charges include the cost of shipping, plus supplies and labor.

Should you have any eBay transaction concerns, we will expect the courtesy that you will contact us, PRIOR TO LEAVING FEEDBACK, so that we may have an opportunity to resolve any issues.

PLEASE NOTE: If you disregard the courtesy and leave neutral or negative feedback, JusTrains WILL NOT make any attempt to resolve any issues, and appropriate feedback most likey will be reciprocated.


Member MAERKERMANN WORLDWIDE Group of Companies.
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Reproduction of this or any page, or its contents, on the JusTrains website is prohibited.

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