policies

Shipping

We ship to US and Canada only. Your orders will be delivered using your choice from the available carriers. We will ship all purchased items within three days of order with regular ground shipping. If you would like to rush your order, please email us at support@adaptiveplay.org and we can work something out to get your order to you sooner.

Contact

Please do not hesitate to contact us for any question, inquiry or suggestion. We value your opinion! Email us at support@adaptiveplay.org and we will get back to you as soon as possible.

Return policy and product descriptions

adaptivePlay always tests its products before shipping them to our customers, so you can be assured that your order will be sent in the best conditions. To keep our prices affordable, we have decided to not accept returns beyond 3 business days upon receipt of your order. adaptivePlay attempts to be as accurate as possible. However, adaptivePlay does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by adaptivePlay itself is not as described, please email us at support@adaptiveplay.org and we will work with you to make sure you are satisfied with your experience shopping on our site.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY ADAPTIVEPLAY ON AN "AS IS" AND "AS AVAILABLE" BASIS. ADAPTIVEPLAY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. 

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ADAPTIVEPLAY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ADAPTIVEPLAY DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM ADAPTIVEPLAY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ADAPTIVEPLAY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. 

Customization of products

adaptivePlay does not design and produce the products available on our site. adaptivePlay purchases brand new branded products directly from retail stores and customizes them to make them more usable by children with special needs. adaptivePlay is in no way representing other brands nor do these brands bear any responsibility once their products are customized by adaptivePlay.

The products sold on adaptivePlay.org were all lawfully purchased by adaptivePlay from retail stores,
modified by adaptivePlay to become switch-adapted, and is being sold by adaptivePlay under the rights granted via the first-sale doctrine recognized by the U.S. Supreme Court in 1908 and subsequently codified in
the Copyright Act of 1976, 17 U.S.C. 109.
The use of the descriptive brand names are used under the knowledge and understanding of the fair use, or nominative use act. 

Safety

adaptivePlay directly purchases their products from retail stores and will therefore not be responsible for testing these products for safety. Once adaptivePlay customizes these products to be more usable by children with special needs, adatptivePlay is not responsible for any potential harms that may occur as a result of using the products. adaptivePlay strongly recommends for at least one adult to supervise the child’s activity when using a product purchased from adaptivePlay. Because the products have been customized and tampered with to make them more usable by children with special needs, adaptivePlay will not take responsibility for any harm to the child or individuals in the child’s environment that may result from using adaptivePlay products.

All toys sold by adaptivePlay are to be only used by children with special
needs, and under adult supervision.

Risk of Loss
All items purchased from adaptivePlay are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY ADAPTIVEPLAY ON AN "AS IS" AND "AS AVAILABLE" BASIS. ADAPTIVEPLAY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. 

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ADAPTIVE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ADAPTIVEPLAY DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM ADAPTIVEPLAY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ADAPTIVEPLAY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. 

Applicable Law
By visiting adaptivePlay, you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and adaptivePlay or its affiliates. 

Disputes
Any dispute relating in any way to your visit to adaptivePlay or to products you purchase through adaptivePlay shall be submitted to confidential arbitration in California, except that, to the extent you have in any manner violated or threatened to violate adaptivePlay's rights, adaptivePlay may seek injunctive or other appropriate relief in any state or federal court in the state of California, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site Policies, Modification, and Severability
Our privacy policy also governs your visit to adaptivePlay. We reserve the right to make changes to our site, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.