Items must be returned within 7 days . Refund will be given as Money back. Refund policy details: This is a new item directly from the mfg. We will gladly exchange any item received defective.Please email us as soon as you see a problem.If you just want to return it, we will accept it back up to 7 days from receipt and will refund your price paid minus (-) a 20% restocking fee. Shipping charges are not refunded.