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About Us
1. Lowest Prices
Product specialists at Inspector Gadget constantly search the web and are immediately informed of the latest price changes in order to offer our customers the lowest available prices for the products we sell as soon as its available. In addition, we purchase our products in large quantites resulting in the best prices for our customers. Our prices will not be beat - if you see an item advertised at another retailer at a lower price, call or write us and we will beat it. This guarantee only applies to products sold by Manufacturer Authorized Retailers. Products offered by retailers selling grey market, refurbished or discontinued products and are Unauthorized Dealers by the manufacturer do not apply. Products sold by such unauthorized retailers will not have their warranties or service requests honored by the manufacturer.
2. 30-day "Hassle-Free" Money-Back Guarantee
Within 30 days of receipt of your shipment, our customers may return a product for a full refund less shipping costs (please see below for exclusions).
3. Factory sealed, new products from an Authorized Internet Retailer
Inspector Gadget is a Manufacturer Authorized Internet Retailer and unless otherwise noted, only offers new, brand name merchandise. As a result, the products we sell are covered by manufacturer warranties. We do not sell B-Stock or refurbished merchandise.
4. Huge product Selection, "One-Stop" Shopping Experience
Inspector Gadget offers one of the largest selection of DJ and Music Production Equipment on the Internet. By offering our customers a wide variety of products we provide them with the ability to select the equipment that best suit their individual needs and budgets. We also provide our customers with unique and innovative products that would be difficult to find elsewhere, offering them a "one-stop" shopping experience.
5. High quality, Professional Customer Service from DJs, musicians and producers
Our employees share a passion for music. Our staff consist of professional Club DJs and Music Producers working in New York City. At Inspector Gadget you will receive expert advice from true professionals - before, during and even more importantly, after your order has been taken.
6. Researched, Independent Product Information
We pride ourselves on providing our customers with the most comprehensive product descriptions, images and details. We also offer a Reviews Section for additional product information. By providing our customers with such information, we save our customers time, money and effort while enabling them to make the right decisions.
7. Quick Shipment
Most orders are processed within 24-48 hours, assuring our customers prompt delivery. Some items displayed may not be in stock at the time of order. In such circumstances, our customer support staff will contact the customer within 24 hours to inform them of such a delay.
8.We Respect Your Privacy
Inspector Gadget takes your security seriously and takes reasonable steps to protect your information. The following is a description of steps we take to protect your information from misuse when ordering through the Inspector Gadget.com online store.
Secure Socket Layer (SSL): Our store uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time Inspector Gadget asks for a credit card number during checkout for payment, it will be SSL encrypted. The information you provide will be stored securely on our host servers.
CISP Compliance: Our store-hosting provider is certified CISP-compliant. Created by Visa and MasterCard, the Cardholder Information Security Program (CISP) outlines a standard for security procedures for merchants and service providers that store, process, or transmit cardholder data.
We employ a paperless order management system so that unauthorized people cannot access your information. Customer credit card information is not visible to employees not involved in the transactions process. Customer credit card information is automatically deleted from our secure servers after 30 days.
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