Guarantee
We stand behind everything that we sell. If your not 100% satisfied with this product for any reason you may return it within 7 days of receipt and we'll issue a refund or exchange. If you need to return your purchase due to an error on our part we'll cover the shipping charges and all fees. All other returns will be issued at the original purchase price less a 15% restocking fee.
THIS OFFER ONLY APPLIES IF YOU HAVE A 5+ FEEDBACK RATING AND AT LEAST 98% POSITIVES . Sorry, but there are, and have been, some people who would try to take advantage of this offer by attempting to return a similar but inferior product. We keep records of all photos, item condition, and, when applicable, serial numbers.
Shipping
We will combine multiple purchases to save you money on shipping charges. We will provide tracking for all US shipments valued at $25 or more.
- International: Please e-mail your zip/postal code for a shipping quote. Unless other requests are made, we ship all international packages with USPS Priority or First Class Mail.
Unconfirmed Address: In order to protect against possible fraud, we will not ship to any unconfirmed address unless you pay with certified funds or you have a feedback rating of 10+ with at least 98% positives.
Payment
At the close of the auction, eBay will send you email containing specific details and links regarding payment/checkout. If you don't reply to make payment arrangements within 7 days of the close of the auction the item will be relisted and appropriate feedback will be posted.
- US Payments: We accept Paypal and Certified funds.
North Carolina residents must add 6.75% sales tax.
- International Payments: All payments are to be made with US currency only. We accept Paypal and Certified funds. If you have little or no feedback, and plan on paying with PayPal, we'll have to wait for your payment to clear before shipping.
Detailed Seller Rating
We strive to receive 5 stars across the board on our Detailed Seller Ratings.
Item as described:
All items are described to the best of our ability and we stand behind everything that we sell. Please contact us immediately if you have any problems with your item.
Communication:
We understand communication is key with our customers. Please send all emails through eBay's Messaging System and please ensure that you are able to receive email from domain triad.rr.com. We reply to all emails. If you ask us a question that you believe has not been answered, please check your anti-spam/junk email folder. For immediate assistance please call us between 8am-5pm EST M-F. Our phone number can be found by using the eBay Find Contact Information feature.
Shipping Time:
We strive to ship items the next business day after payment has been received and cleared. Transit times are dependent on USPS and FedEx. Please do not rate us poorly due to shipping delays or lost packages with our shipping carriers.
Shipping and Handling Charges:
We do everything that we can to make shipping as affordable as possible. Many of our items are sold on consignment so it is not feasible for us to offer “free” shipping. These are all of the costs associated with your shipment:
-Actual Shipping Cost
-FedEx Fuel Surcharge
-FedEx Pickup Fee
-Residential Surcharge (FedEx shipments)
-Packing Materials (Boxes, packing peanuts, bubble wrap)
-Actual labor to process and ship the orders
We hope you're satisfied with every aspect of your purchase and we ask you to please rate us 5 STARS in each category.
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