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Policies

Domestic Shipping

•   All items are typically shipped via FedEx standard shipping within 14 business days after payment is
     received.
•   Every Walbea is carefully protected with a durable transparent film.
•   Every Walbea is packaged within 3 layers of custom cut styrofoam to protect your investment.
•   Every package is clearly marked with a "Fragile" label to ensure safe delivery.
 

International Shipping


Shipping to International Buyers. We value and appreciate our customers and guarantee safe arrival of your packages, anywhere in the world. We promise to ship in a timely manner but please understand that we have no control of the customs process and while delays are not common, they do happen.

•    Import duties, taxes and charges are not included in the item price or shipping charges.  These charges are the buyer's responsibility.
•  
Please check with your country's customs office to determine what these additional costs will be prior to buying.
•   These charges are normally collected by the delivering freight (shipping) company or when you pick the item up.  Do not confuse them for
     additional shipping charges.


Returns

•   If you are not happy with your product, we will graciously accept returns up to 14 days. Item must be in original packaging with no dents,
     scratches or other visible defects not present when item was shipped. In this case, buyer pays return shipping plus a 20% restocking fee.
•   If your item is defective in any way due to shipping damage, please contact us and we will work to replace it immediately.

Tax

We do not charge sales tax on orders shipped out of state. If applicable, sales tax will be added to your order during Checkout.

Note About Color

As with all online products, colors represented in this listing may differ from actual colors, due to web color and photographic processes. If you would like to achieve true color accuracy, contact us and we will happily email you  Pantone/CMYK numbers for each color. Or, for a small fee we can provide color samples via snail mail. Either way, we'll work with you to ensure that you receive a perfect match for your decor! 



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