Returns & Guarantee:
At Zig's we are extremely proud of our dedication to complete customer satisfaction. We accept all returns, however, the item must be unused and in its original packaging and within 30 days of shipment.
Our returns policy is subject to the following conditions:
You must contact us by emailing firstname.lastname@example.org to obtain an RMA number before returning any item. We cannot accept any returns without this number. The item must be returned in its original packaging, with all and any accessories.
Information we need to process your return is as follows:
• Order Number
• Name and Current email address and phone number
• Your reason for returning the item
All returns that are not the fault of Zig's Auto, Inc. will be charged a 15% restocking fee. A return RMA number and return shipping info will be emailed to you. Once you receive your RMA number, you can return your product with any shipping company that offers a tracking number. Refunds will not be given until part(s) have been returned and checked in.
Shipping & Pricing:
We ship within one business day of receiving your payment! It is our aim to get your item to you quickly, safely, and inexpensively. We offer FREE shipping to all customers in the continental United States. We offer FREE shipping to all customers in the continental United States. Additional shipping charges will be applied to ALASKA, CANADA, HAWAII, PUERTO RICO, U.S. VIRGIN ISLANDS, A.P.O, or F.P.O. (see below) addresses as well as others. Certain countries we will not ship to. We ship items from whichever one of our warehouse is closest to you to ensure quickest delivery. While we cannot control/guarantee transit time, we find that in most cases it averages about 2-3 business days from us to you. Special order parts may take longer to ship.