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Archive for the 'Selling Policies' Category

Upset over new Auctiva Fees? Coming Soon – Vendio Special Offer

Thursday, May 28th, 2009

As many of you may have heard, Ina Steiner at Auctionbytes broke the news that Auctiva will soon be charging for their services.

To toot our own horns for a bit, in comparison, Vendio has spent the last year lowering prices and launching an eCommerce Platform that includes a robust, full-featured online store as well as [...]

Tips on responding to a negative eBay customer

Thursday, February 5th, 2009

I keep hearing how eBay buyers are more difficult than website or other site buyers. It may be true. I do get more questions from eBay buyers and they do seem more demanding at times.
Here are few tips for keeping your sanity
Completely ignore any name-calling – If a customer calls you names (dumb or stupid, [...]

Small Items of Interest from the eBay World

Monday, December 8th, 2008

It has been very quiet in the eBay universe. The announcement board remains relatively quiet and restful.
I’ve found some interesting tidbits that I did not know before, so am sharing.
1. A neutral is still counted as a negative in Seller Performance (it’s just not counted in the dashboard view).
I did not know this. I made [...]