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 kozersky
 
posted on December 6, 2006 05:50:28 PM new
Oh I know. I guess all these guys are operating on a nickle that they don't have. Apparently they are all overextended, and are having trouble handling the holiday volumes.



 
 neglus
 
posted on December 7, 2006 09:28:46 AM new
Here's a thread on the Stores board about MW being down last night:
http://forums.ebay.com/db2/thread.jspa?threadID=1000398585&tstart=0&mod=1165503664680
-------------------------------------


http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
 
 vintageads4u
 
posted on December 11, 2006 05:21:28 AM new
HOPE YOU ARE READING THE OFFICIAL SLOW THREAD THIS AM.

It is 7:17 am in Texas and the Post Sales area is slow to zero. I can't even get the Unsold page to come up.

All other areas seem to be fine.

here is the obligatory trace:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.


C:\Documents and Settings\xxx>tracert vendio.com

Tracing route to vendio.com [128.241.88.24]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 13 ms 13 ms 12 ms adsl-69-153-15-254.dsl.snantx.swbell.net [69.153
.15.254]
3 14 ms 14 ms 13 ms dist2-vlan50.snantx.sbcglobal.net [151.164.17.13
1]
4 13 ms 13 ms 13 ms bb1-g1-0-2.snantx.sbcglobal.net [151.164.43.65]

5 21 ms 21 ms 21 ms bb1-p10-0.rcsntx.sbcglobal.net [151.164.42.165]

6 21 ms 21 ms 20 ms bb2-p4-1.rcsntx.sbcglobal.net [151.164.191.122]

7 21 ms 22 ms 22 ms ex1-p12-0.eqdltx.sbcglobal.net [151.164.40.29]
8 21 ms 21 ms 22 ms asn6939-hurricane-electric.eqdltx.sbcglobal.net
[151.164.249.198]
9 53 ms 53 ms 53 ms pos5-0.gsr12012.lax.he.net [66.160.184.5]
10 68 ms 67 ms 67 ms pos3-2.gsr12416.pao.he.net [65.19.129.1]
11 68 ms 66 ms 67 ms pos0-2.gsr12416.sjc2.he.net [216.218.230.222]
12 67 ms 68 ms 68 ms ed-pri.vendio.com [206.223.117.58]
13 * * * Request timed out.
14 68 ms 68 ms 68 ms www.vendio.com [128.241.88.24]

Trace complete.
Beth
VintageAds4U

http://stores.ebay.com/vintageads4uonline?refid=store
 
 neglus
 
posted on December 12, 2006 05:12:36 AM new
Slow again this am and it started exactly at 5 am PST. I tried to run tracert three times but it got to step 18 and then disappeared!!

I am trying to edit and launch (and view preview) of items in PENDING. The actions finally go through but VERY SLOW!
-------------------------------------


http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
 
 EdCS
 
posted on December 12, 2006 08:00:54 AM new
Hi there,

I'm forwarding on your experiences again this morning hoping that it provides our engineering folks some insight into what is happening.

Regards,

Ed
Vendio Customer Support

 
 EdCS
 
posted on December 12, 2006 12:35:32 PM new
Hello again,

Mary Ann, Beth, and anyone else who is effected:

Are any of you on the Vendio site with say an assistant while running into these problems? (Multiple users, same account)

I know that Mary Ann has been very clear where she is seeing the slowness, (editing and listing, Postsale) is this the same for everyone? Anywhere else?

Finally, it does seem that the 5am PST is the magic timeframe for the problems ya'll have been reporting, are there other times in the day (from that time forward) that you experience this same behavior as well?

We are actively trying to find out what is going on and with some of your input we may just isolate the issue and resolve it once and for all.

Regards,

Ed
Vendio Customer Support


 
 VintageAds4U
 
posted on December 13, 2006 05:10:29 AM new
Ed:

No Assistant. This morning I have used these areas: active items, pending items and launching to ebay from inventory and all went quickly and smoothly.

The only area that is slow is the Post Sale, Unsold Items: trying to relist, archive, etc. The pages just hang there for 25-45 seconds. Then show up blank, then eventually show up.

A little better this am. But the Post Sale, unsold item area is MUCH slower than inventory.

Hope this helps.
Beth
VintageAds4U

http://stores.ebay.com/vintageads4uonline?refid=store
 
 neglus
 
posted on December 13, 2006 07:15:02 AM new
No assistant here either. I finished launching my items that were in pending early this am (all went smoothly) but stopped working on Vendio before 5am your time. I just scheduled 50 items from Post Sale->Unsold and it zipped right along.
-------------------------------------


http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
 
 EdCS
 
posted on December 13, 2006 02:11:57 PM new
Hello again Ladies,

Thanks for the quick replies, keep me posted and I'll keep forwarding on your input to our engineers.

Regards,

Ed
Vendio Customer Support

 
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