posted on June 19, 2001 02:55:56 PM
Don't mean to be critical but wish your pics would load faster in your HTML intro. You might want to try slicing the large images into small segments which will load much faster. You don't want to lose those on a slow connection who can't stand waiting for a pic to load.
The color scheme of the site is nice and easy on the eyes though! The various logos are nice too. Your logos are definitely hard to forget! Can't wait to see what's behind the scenes!
posted on June 19, 2001 05:29:29 PM
Good evening eSeller -
Thanks for the comments. The technical team will be looking into this issue and try to resolve the problem of faster loading images, which should not be a big issue to correct. I think that given our anxiety to get a non Flash intro up there - the issue of load time may have been understandably overlooked - and once again, I appreciate you taking the time to bring it to our attention.
Additionally - I know there have been many questions over the past few days about the Company itself. To this end, we have added an About Us page that is accessible from the main page at http://www.gegy.com and click on the link "About Gegy.com".
The welcome email was received with a time stamp of 3:53 Eastern Time just so you can let your tech crew know.
Canvid,
It has already been stated on one of the threads that your email list was corrupted, so don't try blaming it on my email. My email is just fine, unless your mail server has been put in the black hole for spamming. Put the blame where it belongs, squarely on your shoulders.
posted on June 19, 2001 05:49:09 PM
Hi there I have just joined your place for being a beta tester. How long till we get our passwords and stuff? Your plans sounds great. I sell knives and swords and am hoping to get lots of bids. Are you planning on having chat boards and stuff? I am anxious to try out the system. Thanks for offering this site.
Thanks for signing up to test our site. Your participation is much appreciated.
Absolutely, there will be chat, forums and our biggest coo (I think) live help on demand. Just click a button and instantly connect with a support person who can answer your questions in real time.
The login and passwords will be sent out as soon as we have a sufficient number of beta testers to really give the site a good run for its money.
We will keep all registered testers posted via email, on any changes and/or updates.
Thanks again
[ edited by gegy on Jun 19, 2001 06:49 PM ]
posted on June 19, 2001 07:29:09 PM
This place seems to have the makings of a great place. Thanks for the personal message and I look foward to working with you in the near future. Thanks
posted on June 20, 2001 04:55:36 AM
Tracey you're an excellent ambassador for the site! Friendly and responsive. More than can be said about many of these other outfits where customer care and service is forgotten. Although, the folks at Amazon seem very friendly too, but they simply can't seem to, or won't, advertise the auction site as they should --- they have tens of millions of buyers that they steer away from auctions for some reason. Hope power and success doesn't go to the heads of the powers that be at Gegy which could ruin a great concept as it did Amazon.
posted on June 20, 2001 07:42:22 PM
Oh where oh where could my Gegy be, the lord took her away from me........
Seriously, I hope all is well in Gegy World. I checked out the new intro I like that a lot. It loads much faster.
I have a question which I am not sure if you will answer. May I ask what programming language GegyLive is written in? Is it Java and if so is it all Java or some other language as well?
Thank You! And go Gegy go! go Gegy go!
Stockwell
[ edited by stockhudson on Jun 20, 2001 07:43 PM ]
[ edited by stockhudson on Jun 20, 2001 07:43 PM ]
posted on June 20, 2001 08:47:17 PM
How long does it take to find out if you get to be a beta tester? I filled out the form a couple days ago and haven't received any e-mail yet.......
Apparantly, we did have a problem with the email relay configuration the other day. We were moving servers, getting ready to load the platforms and get ready for beta testing.
All seems to be working fine now and I would ask, if you have a free moment, if you could please resubmit your beta form at http://www.gegy.com
As I have mentioned more than a few times over the past few days...
I am a marketing guru and a techno-retard
The Live platform is programmed in Java and PHP. Other than that, I would have to obtain additional information from our technical team. If you need more information, just say the word and I will do my best to find out for you.
posted on June 20, 2001 09:39:38 PM
Ok a couple more questions for you. Are you planning on having storefronts? And on the auctions is there going to final value fees on the auctions? What will be the fees? And how many beta testers are you going to want/need before we can get started?
Thanks in advance
Vinny
http://www.vinnysknives.com
I was looking at your Beta User agreement and have two questions about two clauses.
"IV. RISKS FROM THE Beta Testing
a. Tester understands that the Product may have errors and may produce unexpected results. Tester agrees that any use of the beta version of the Product, whether as part of this beta test or otherwise, will be entirely at Tester's own risk. Tester agrees to backup data and take other appropriate measures to protect programs and data. "
"VI. PUBLICITY
Tester grants the Company the right, to be exercised in the Company's sole discretion, to use the facts, contents and outcome of the beta test, tester's comments, and tester's individual name, the names of Tester's employees and agents participating in the test, and Tester's trade name and trademark in the Company's promotions, press releases, public relations, advertisements, and other sales and marketing activities. Such right shall be unlimited in duration, and no compensation shall be required for the Company's exercise of such right. "
Since you are asking folks to test your site and to particpate we have to sign this agreement I would like you to clarify a few things.
For clause 4 are you saying that for safety sake, before participating we have to back up our entire hard disks?? What issues are there?? Viruses?? Is there a way that your company taps into our computers and can take snapshots? What could be involved with beta testing to require this??
As to number 6, publicity. Do I take this clause to mean that you can sell our info?? Your initial form looks like a demographics sheet to collate data?? Clause six is pretty much an all blanketing coverage that seems to give you folks permission to do what you wish with our personal info.
posted on June 21, 2001 09:06:29 AMSince you are asking folks to test your site and to particpate we have to sign this agreement I would like you to clarify a few things.
Are you considering signing up?
I would think that you would be awfully busy already, what with all the work you must have to do on your own auction site (you know- the one that's not a co-op, but you would never know from looking at your "our purpose" and "co-op info" pages).
While waiting for an answer from gegy, you might want to clarify those issues.
Could you give a rundown of the features offered by your GegyPay payment service? What's the fee structure and what advantages/disadvantages will it have compared with PayPal and eBay's BillPoint? Yahoo PayDirect is free so I can't imagine it would have any advantages over that service, except maybe customer service, which at Yahoo is nonexistant.
A ton of us sellers are sick and tired of PayPal and BillPoint's fee structure, and worse the heavyhanded buyer chargeback policy with little or no seller recourse. Will your payment service have a chargeback policy, and will it protect the seller in any way? Seller's are looking for more seller friendly alternatives, especially eBay sellers!!
You should hear from us shortly. We currently have in excess of 300 beta testers and are just getting things ready on the back end to prepare for the testing. Please bear with us - it shoudn't be too much longer
The Beta User Agreement is in place to protect us against all incident and events. Its a fairly standard procedure. But I understand your concern. Beta testing with us presents no more or no less risk than any other auction site.
In terms of the publicity clause, NO information will be sold. Period. The clause is simply in effect so that, at our discretion, we can use comments made by beta testers, in press releases and other forms of publicity.
Thanks for the questions - If you have any others, I will do my best to find the answer.
posted on June 21, 2001 10:54:45 AM
quote from eSeller:
Could you give a rundown of the features offered by your GegyPay payment service? What's the fee structure and what advantages/disadvantages will it have compared with PayPal and eBay's BillPoint? Yahoo PayDirect is free so I can't imagine it would have any advantages over that service, except maybe customer service, which at Yahoo is nonexistant.
A ton of us sellers are sick and tired of PayPal and BillPoint's fee structure, and worse the heavyhanded buyer chargeback policy with little or no seller recourse. Will your payment service have a chargeback policy, and will it protect the seller in any way? Seller's are looking for more seller friendly alternatives, especially eBay sellers!!
--------------------------------------
eSeller -
Our pay system, GegyPay, will not only be marketed and promoted as part of our overall service package, but will ALSO be marketed independently since anyone can use the pay service to transfer money online. Again, we developed the platform in this manner so that could continually promote the entire site to new users.
Sellers will NOT be required to use GegyPay as their sole source of payment acceptance. You can still accept checks, money orders, BidPay, Billpoint and even PayPal.
However, we do feel that after test driving the model, you will see how easy the integrated payment system is, for both sellers and buyers.
For the protection of buyers and sellers (and obviously for the company) financial verification is required to sell on Gegy.com.
However, because we have our own integrated Pay system, sellers without a credit card are no longer faced with a brick wall when trying to sell online. If you have a GegyPay account, and you fund it via your bank account - you can sell with us.
Or, if you choose - you can register a credit card with us. The choice is left to the seller.
Additionally, the fact that the pay system is totally integrated with the rest of the site is a big bonus.
Fee Structure for GegyPay:
We certainly feel that GegyPay will a premier and preferred payment platform. Imagine taking all thats good from paypal and all that's good from billpoint and rolling them into one. To this, we added live customer support/help and equal or better fees.
2.2% fee to receiver of funds (USA)+ 30c. 2.5% for INTL users + 30c
One more thing - A buyer does NOT have to register with GegyPay simply to pay for an auction. And we believe this will encourage use also.
If you have any other questions, eSeller - I would be happy to tackle them. Thanks again for your time --
posted on June 21, 2001 11:08:00 AM
Thanks Tracey!
Your fee structure is the same as PayPal's so there isn't any fee advantage over PayPal that I see. Is it true that buyers don't get charged for sending funds?
Are buyers able to maintain a balance in their accounts and pay from that balance? Are sellers charged the 2.2% + 30 cents if payment is made by the buyer's balance? PayPal does this and it tends to tick off sellers since there's no credit card involved. A smaller percentage or no charge would be more palatable in this case, and would give you a real leg up on PayPal!
How about addressing your chargeback policy? Is there one, and how will it be handled? If a seller is able to confirm receipt of an item is that enough to prevent credit card chargebacks? I'm hoping you offer an advantage over PayPal in this regard.
Another related question. In charging sellers for receiving funds, do you charge 2.2% plus 30 cents for the item purchase price, or purchase price PLUS shipping charge? PayPal charges 2.2% plus 30 cents on BOTH, and I believe the BillPoint service charges you only on the item price (I could be wrong). This is another little PayPal spin that ticks off sellers!
It's these little things that really turn off sellers!
posted on June 25, 2001 05:41:34 PM
First let me say that I'm not involved with Gegy in any way except that I signed up for the beta test.
Haven't been over here to AW for a few days, and thought I'd check this forum to see if Gegy was getting any "press." I'm a little surprised that Tracey hasn't been back to answer these questions, but I know she's had her hands full.
There was a bit of a brouhaha after 15 pages of intense and very excited discussion on another board (am I allowed to mention the name??), and when the PTB cracked down on the "no promotional" threads and locked the thread, OAUA invited Gegy over to their forum to further discuss their new site (the General Discussion, which does not require OAUA membership). All of this happened very fast, and all the posts have been raging rather furiously.
In the meantime Gegy got its own forum open, and there's lots of activity there.
TONIGHT at 9 p.m. Central (6 p.m. Pacific), just a few minutes from now, there's a live chat hosted by OAUA. It's open to all. There's an agenda posted on the Gegy Forum (and probably somewhere in the General Discussion forum of OAUA).
Hope a few of you see this and are able to attend. Gegy said a transcript will be posted to their site.
If you're not able to attend, I hope some of you will go over to OAUA or Gegy and post these same questions and any others you may have. Gegy is doing a LOT right, and there's tremendous excitement being generated.
As CleverGirl so nicely pointed out, I have had my hands full. Gegy threads have been popping up all over the place and we are getting ready for Beta Launch this Saturday.
eSeller -
I did actually answer your last post, but it was removed by AW because I had mentioned that all of the information was either on the new Gegy Forums, or would be discussed at the Roundtable Meeting. Unfortunately, this is considered blatantly promotional - which I can understand 100% - and as per their TOS, the post was removed.
If you have the time to visit us at Gegy.com, I think you will find much of the information you are seeking in the Chat and Forums, which are both open and quite active now.
If not please feel free to email me, and I would be happy to answer your questions one on one.
posted on June 27, 2001 09:17:38 AM
Thanks Tracey. I've been snooping around your site and I like what I see so far. I see that the site is still being constructed. Any specific date when development will be done?
Do you have any goals for # of listings by certain dates?
Also, I know you said you'd offer other payment mechanisms, but why not set it up like Half.com or Amazon Marketplace where a winning bid automatically triggers payment from the CC on file or funds in the account, with GegyPay acting in the background? It would eliminate deadbeat bidders which are becoming more common at all the sites except Half and Amazon Marketplace. It would also make selling easy and expedite transactions since there would be no waiting for payment.
For example I received a couple of Half.com and Amazon Marketplace orders today and all I have to do is print out the invoice, package the item and ship tomorrow --- no chasing around bidders for payment. What's the reasoning behind offering PayPal and other payment options users would have to handle themselves?
One other question: are you going to allow users to place links to their websites on Gegy auction pages? eBay no longer allows that and this move has infuriated many sellers! If you did allow it, it would be a MAJOR, MAJOR selling point for Gegy over eBay!
Maybe these questions have been answered at your forum. I'll check it out.
posted on June 28, 2001 03:21:11 PM
I should have thought of that first rather than the humor which I thought about it at the moment. Thanks & I understand.
