posted on September 13, 2000 05:54:22 PM new
[Hey -- if Damon can post his message 17 times, I can post my response to it 17 times as well, right?]
Oh, THERE it is, buried waaaaaaay down at the very bottom of a lengthy e-mail that few people would ever bother reading in full:
"Please keep in mind that businesses using PayPal are required by our terms of use to create a Business Account."
OK, so maybe PayPal DIDN'T lie after all. Well, except for the fact that they originally said that their services would be "free forever" and then changed their "terms of service" to require anybody who sells anything to sign up for a NEWLY CREATED fee-based business account. But that's not really a lie, right? More of a broken promise, I guess....
Unfortunately, Damon, you most certainly DID lie. After that e-mail was sent out you were asked point blank whether any users would be forced to sign up for a business account and you said "no". And that directly contradicts PayPal's own [albeit unobtrusively buried where nobody would notice] terms.
You had a chance back in July to come clean and say yes, people who sell on eBay and use Paypal will be required to upgrade to a business account and pay the associated fees. Instead, however, you chose to lie.
My only question now is what, exactly, is your relation to PayPal, and is there really a difference between you telling us a lie and "PayPal" lying to us?
Barry
---
The opinions expressed above are for comparison purposes only. Your mileage may vary....
posted on September 13, 2000 06:13:06 PM new
Damon -- Your repetitious posts are starting to look like spam, and smell like spam that's been sitting in the sun for a week.
No one is questioning that lengthy e-mail you keep on re-posting.
Why don't you respond to the other e-mail that has been quoted here -- the one that says "No one will ever be forced to upgrade". That's the lie that Paypal told, and the one that we're angry about, Damon.
Address that e-mail, Damon, and stop posting the lengthy e-mail. We're sick of it. We're sick of being lied to. And we're sick of your evading the question.
posted on September 13, 2000 06:20:58 PM new
I retrieved a post from June 12...
*********************************************
PayPalPaul
posted on June 12, 2000 09:54:09 AM
----------------------------------------------------------------------------
----
Shelly,
[b]Yes, you can use PayPal to make sales from your web site right now. But soon
we will be adding a feature for our business accounts that will allow your
customers to make the purchase without leaving your site to go to
PayPal.com.[/b]
*********************************************
NOWHERE in that post, was it ever intimated, implied or otherwise stated that a PAYPAL ACCOUNT should ONLY be used for PERSONAL USE.
PayPal allowed itself to be swallowed up by X.CON...and NO, there is NO typo..., and the result is yet another breach of trust by yet another company...It is NOT the money, but the lack of credibility, and X.CON devious approach...It is possbile PayPal actually never knew what X.CON was up to!
posted on September 13, 2000 06:43:49 PM newPayPalDamon:I can tell that many of you are upset
What tipped you off?
OK. I went over my records from the time I finally decided to accept PayPal payments in April to the present (roughly 6 months):
In that time, I had 28 payments sent to me using PayPal--which averages at less than 5 per month. And what munificent sum was the total of those 28 transactions? Why, the awe-inspiring, mind-boggling amount of...$290.67. In six months. Works out to something like $48.44 per month.
And this, in PayPal's mind, qualifies me for--no, no requires me to have--a *business* account?
posted on September 13, 2000 07:09:21 PM new
If PayPalDamon gets to place the same message to all the boards, I figured I could do the same.
For those who plan on filing consumer complaints here is the information. You are more than welcome to post this to other threads or boards. PayPal is regulated by the Federal Trade Commission. PayPal is probably regulated by the California Department of Financial Institutions at the state level. And PayPal may be regulated by the Federal Reserve if it is a financial holding company. Complaints are taken seriously both at the state and federal levels. Complaints are also re-reviewed when a company is seeking regulatory approval such as for a new business acquisition or the chartering of a new bank, etc.
Federal Trade Commission
Consumer Response Center
600 Pennsylvania Ave NW
Washington DC 20580
or
1-877-FTC-HELP
or
https://www.ftc.gov/ftc/compaint.htm
AND
Department of Financial Institutions Consumer Information Desk
801 K Street, Suite 2124
Sacramento, CA 95814
1-800-622-0620 or (916) 323-0189
[email protected]
AND
Board of Governors of the Federal Reserve System
Division of Consumer and Community Affairs
20th and C Streets NW, Stop 801
Washington DC 20551
which will most likely forward the compaint to the San Francisco Federal Reserve since PayPal is based in California so e-mail and phone are
[email protected]
(415) 974-2228
This spring Paypal was a blockbuster killer app spreading like wildfire for its ease, efficiency, and simplicity; X.com was an feature rich mess which wanted to be everyone's full service bank.
X appears to believe it can now fulfill its original vision by turning paypal into "the most feature-rich service available".
Most people who were uninterested in your full banking service as X, do not want it now. X seems to be destroying Paypal by turning it into X.
Re. the dishonesty protestations ... most users' have memories which exceed 3 months.
While most banks do occasionally amend their rules and terms of service, they do not attempt complete redefinition of their products every few months, much less large scale modification to the terms of existing accounts. When one signs up for a free account at a bank, they can expect the basic initial terms to be followed for a long time, often for decades. While most banks have personal and business accounts with differing fee and service structures they do not require anyone who holds a yard sale sign up for a business account.
