posted on May 23, 2001 01:31:47 PM new
EG- was that a typo on your part or did the buyer really say that the top bottom was the worst "of all 4 buttons"?
posted on May 23, 2001 01:37:50 PM newLorisbirds: Yes, there were 5 buttons in this item. However, as my auction clearly shows, there was only a closeup picture of the top 3 buttons. That is the picture I posted here. I took a close-up picture of the buttons so bidders could see some detail to it. I couldn't fit all 5 buttons in a close-up picture, or it wouldn't have been a "close-up" picture. Sometimes I only show a closeup of 1 button. This time I happened to choose 3 buttons. 1, 3, 5, who cares - and what's the difference?
You also need to keep in mind this bidder has not been able to keep her story/complaints straight since day 1.
posted on May 23, 2001 01:44:20 PM newrca: (rolling eyes) I do not believe I made a typo. I also do not think I said this item only had 3 buttons. And to be honest, I fail to see what difference it makes if this item had a hundred buttons.
Her initial email stated there was a problem with only 1 button.
Her later email stated "the top was the worst of all 3".
posted on May 23, 2001 01:49:57 PM new
EG - go back and read your first post to the thread, in which you said:
"Customer .... Says the item it not in wearable condition and the top button in the WORST of all the 4 buttons. She sends me pictures of the item: "
I just wanted to know if the customer actually referred to the suit as having 4 buttons, or if that was a typo on your part, or if you were paraphrasing her email and didn't remember at the time how many buttons she was referring to. No need to get hostile about it.
posted on May 23, 2001 01:55:05 PM newrca: No one is getting hostile (not me anyways!). But the same ol' nitpicking from the same few people does get old after a while
To answer your question, I do see now that I said "out of 4 buttons". I believe it must have been a typo. The bidder only mentioned 3 buttons in any of her emails, and for some reason I was thinking there were 4. But there were 5.
Now that we all know how many buttons are on this thing... perhaps we can move on to more important things....
Since I am the buyer in question here, I would like to respond.
I am not new at this and let me just clarify one thing, this sale was only for $15.99 total, that includes shipping.
The problem is this seller sold me a piece of trash and she knows it! It is ready for the garbage can, I did not tamper with the button holes, they were like that when I received it. The difference is, the pictures are very close-up that I took. If you notice the picture of hers, second button hole you can see it is frayed, granted it does not show up well in her photo, as the buttons are buttoned up. With the buttons closed it is hard to detect. There is absolutely no way this seller could not have noticed this. You don't need an education to spot clothing that is coming apart. The seams of this suit are also weak, the fabric is very old and wrotten. You are right it did not show up well in her photo. I was taken on this purchase. It is not the money that bothers me it is the principle. I have the suit, I have her photos, I have forwarded all of it to e-bay who advised me that I should file a fraud report. This person can be removed from selling........all identities and I believe she has at least four or five.
I might add that as a seller if I buy something that does not fit I will just resell it. NO PROBLEM!!!! There is no way I would sell this piece of trash to anyone!!!! My standards of selling are much higher than that.
By the way this seller has negative feedback also, because of doing this same thing to someone else. I did not nor will I ever threaten with negative feedback, that was a lie. That is not the way this forum is to be used in my opinion. I will give it only in the event this matter is not resolved. My negative feedback resulted from experiences that I cannot begin to explain, even when I offered a refund, I had a person tell me they would do a charge back on their credit card and I would be charged an extra $10.....very vindictive. The other resulted when I paid someone by money order then they demanded more money, I stopped payment on the money order and canceled the transaction. So it is not all that it seems sometimes. I have 122 possitive and do my best to keep people happy and be honest.
E-bay has offered several avenues to take care of this matter, I intend to use them, just on principle. Because I know that this seller knew what she was doing! You can't sell as many items as she does and handle them like she said and not notice the condition it is in. She really gave herself away when she told me how she handled the item so thoroughly. I absolutely know she is aware of what she has done.
I will pursue this to the end just because of the priniciple of the matter. I do not like to be taken advantage of!
[ edited by mhillyrd on May 23, 2001 02:18 PM ]
posted on May 23, 2001 02:25:35 PM newMhillyrd: I happen to have an excellent feedback rating. Yes, LIKE YOU, I have had my share of negs and don't care to get into all of them here. Things happen. I have had several THOUSANDS of successful transactions and my feedback shows that. Out of my thousands of transactions that I have had, WHY ON EARTH would I not refund you $15.99 if I didn't think YOU were trying to defraud ME?
I have also contacted ebay, and they also told ME how to file fraud charges against YOU and I, too, will fight this until the end, because I have PROOF of what I shipped you. I do not sell trash! If I sold trash I wouldn't have been able to be in this business for 3+ years and be quite successful at it.
You have 3 negs out of what - 100? You are a good one to talk about negs! YOUR negs state you wouldn't refund YOUR buyers! Perhaps we should contact THOSE poor buyers and see what the REAL story is!
Also, you just stated:
There is absolutely no way this seller could not have noticed this.
BUT - in your email to me, you said:
feel that this item was misrepresented though maybe not intentionally.
If it "couldn't have been missed" then how could this "damage" not have been done intentionally??
Your 1st email to me mentioned "ONE BUTTON is frayed".
Then, as the emails went on, you added more and more flaws along the way.
You also told me in an email that the buttons will not close.
Then in another email you tell me that when they are closed you can't even see the fraying.
You can't even keep your story straight.
I, too, do not like to be taken advantage of. I also believe in standing up for what I believe is right. When I am wrong, I say so, and I have given refunds when I have made an error in listing.
[ edited by ExecutiveGirl on May 23, 2001 02:27 PM ]
posted on May 23, 2001 02:30:10 PM newYou can't sell as many items as she does and handle them like she said and not notice the condition it is in.
EXACTLY!!!!!!! Which is how I know there was NO WAY I could have "missed" this fraying. I button and unbutton all items to fit them on the mannequins, undress the mannequins, describing, taking measurements, etc. NO WAY could I have missed this.
Edited to add:
You are ABSOLUTELY sure that I "knew" this item was damaged when I shipped it.
I am ABSOLUTELY sure that YOU "ruined" this item.
Where does that leave us??
[ edited by ExecutiveGirl on May 23, 2001 02:34 PM ]
posted on May 23, 2001 02:33:25 PM new
Now I know you are a fraud! Why do you need 5 indentities to sell on e-bay? Other people have made this same complaint about you! Check it out folks.
You have my money I have nothing but a peice of trash!
Why would I go to this trouble for nothing folks?
You have no proof of fraud.........LOL
Look at your photo you can see the fraying of the second button hole, you have proved yourself a liar for the whole world to see. You were just careful not to photogragh the item with it unbuttoned.
I stand by my staements 100% and will file fraud charges!
[ edited by mhillyrd on May 23, 2001 02:34 PM ]
(By the way - MANY, MANY people on ebay - and also on these boards, have several different ebay ID's - it does not mean we are trying to hide ANYTHING at all).
For your (unneeded) information, I have a different ID for the different types of items that I sell.
One is for plus sized clothing.
One is for men's wear.
One is for women's wear.
One is for non-clothing items.
I even have different bidding ID's!
Am I hiding something? No! If I was, I would have private feedback and not link my other ID's together
posted on May 23, 2001 02:40:39 PM new
By the way - were those pictures you took of the INSIDE of the item or from the OUTSIDE?
And another question: Why did you request my personal information through ebay? It is against ebay's policy to use that info for anything non-ebay related, and since I did not receive a phone call from you I have to ask what your purpose was in asking for my personal information?
[ edited by ExecutiveGirl on May 23, 2001 02:41 PM ]
posted on May 23, 2001 02:46:21 PM new
mhillyrd said:
Look at your photo you can see the fraying of the second button hole, you have proved yourself a liar for the whole world to see. You were just careful not to photogragh the item with it unbuttoned.
If you can see fraying on the second buttonhole, why did you buy the suit to begin with???
It would be silly to buy something that you can "see" is damaged, wouldn't it? If the photo gave you doubts as to the condition, wouldn't it have been best to ask before bidding, especially since EG states "all sales final"?
Methinks I'll have to side with EG on this one!
Edited for spelling.
Edited again to add: For what it's worth, I personally don't see any fraying around the buttonholes, even with the photo enlarged.
posted on May 23, 2001 02:46:39 PM new
I requested the info because that is what e-bay advised along with several other interesting things that can resolve this matter.
posted on May 23, 2001 02:48:55 PM new
If you will recall her description says "in great shape" Direct quote! I trusted her ad and was not looking for damage as she said there was none. Isn't that what we all do when we buy on e-bay?
posted on May 23, 2001 02:51:40 PM newYou were just careful not to photogragh the item with it unbuttoned.
Sorry, mhillyrd, if you compare the two sets of jpgs closely, you'll see that, even though ExecutiveGirl's pic shows the buttons closed, the edges of the buttonholes are still visible, and very much UNfrayed. Yours, OTOH, have no visible stitching at all; in fact, I'd be hard-pressed to tell you those were, or ever had been, buttonholes if you hadn't said so.
I'm simply adding my observations as a disinterested third party, and would only add that EG may want to rethink her return policy, the lack thereof has often been known to entice disgruntled buyers to create "undisclosed" flaws...
posted on May 23, 2001 02:53:39 PM new
I look at the pictures...very carefully. Seller's descriptions are subjective, obviously. In fact I use a little magnifier program...
posted on May 23, 2001 03:05:39 PM newbecause that is what e-bay advised
did they also advise you what to do with the info?
You know she's a fraud because she sells with different ID's?
What kind of business person would take all of the time and effort to photograph, measure, and describe an item that is worthless? After a bit of reading, Sorry, Feedback to Feedback, you lose.
EG:
Is this really the buyer or is it one of your instigators trolling?
She laughs and says that you have no proof of fraud yet makes a mockery of her own "case"?
She sounds wonderfully mature and professional.
If she's real, I hope she's selling in my categories!
ching ching!
posted on May 23, 2001 03:17:58 PM new
I suspect since it is clothing that she washed it in a machine or else the dry cleaners... it either event, she damaged it, not you.
However, at this point, I believe that no matter what you do, you will get a neg... I used to fret so until I got my first and only neg... From a non-paying deadbeat... he gives me a neg and when i return the favor he calls me up screaming! I told him, you did not pay, you did not communicate so you defaulted on the auction... Life goes on... of course at the time I have 200+ and he had 3...
Virginity is no big deal...
However, nowadays, I give the buyers an unconditional return policy... (I've had maybe 3-4 items out of about 500) regardless of the reason, but the item must be returned to me in its original condition. If she washed it and it got damaged, it's on her head.
Ask her if she laundered it... if she did, then it's certainly not your fault.
Good luck
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