posted on June 15, 2001 05:02:43 PM new
I think that
a -ve FB can be removed if it can be demonstrated that the buyer's intention when buying was purely to enable him/her to leave FB.
&
Bidding on a seller's items after you have been asked not to, can result in your ebay account being suspended/terminated.
posted on June 15, 2001 05:23:19 PM new
High class women's clothing stores often put store labels on top of the manufacturer's label too. I've sold items that were manufactured by Yves St. Laurent, and originally sold by a classy little store in Miami Beach ... these had two labels. Also, Bergdorf Goodman's and Sak's Fifth Avenue have been known to do this.
The key is that the store puts the label either over the other label so you can't miss it, or next to it - they don't try to hide the other label. (If they were going to try to hide the other label, they'd be better cutting it off!)
In any case, I think this buyer just is not sophisticated enough to know about this industry practice. I'd gather all the emails and the feedbacks, and send them to Safeharbor - call it slander....
El
"The customer may not always be right, but she is always the customer."
[ edited by eleanordew on Jun 15, 2001 05:24 PM ]
posted on June 15, 2001 07:06:41 PM new
Something similar has happend to us in the past with an item that had 2 labels. The person who made the accusation didn't even bid on the item.
There's too many self-proclaimed experts out there who think anything outside of their experience is fake.
[ edited by outoftheblue on Jun 15, 2001 07:08 PM ]
posted on June 15, 2001 07:48:16 PM new
Barrelracer-
The two suits were acquired from different sources - so there is no way "both" of them could have been altered to have extra labels.
As for your question, Polo by Ralph Lauren is the brand name. Mark Shale is the store which they were sold at. I agree with eleanor that this guy just doesn't know about this very common practice!
posted on June 15, 2001 09:36:43 PM new
I recently received an email from a bidder who thought her Coach briefcase was a fake. I checked the authenticity before I listed it. I told her to return the briefcase and I will refund money.
The briefcase sold during a slow time at less than I expected. Since I have already verified authenticity, I can relist it and probably get more money.
I have learned to NEVER refund until the item is back in your hands. I was scammed twice when I first started out.
posted on June 15, 2001 10:28:07 PM new
Hey Huck......
I feel your pain......I just looked you up and yes the negs this Moron left you may hurt you and could cost you a sale or two.....but will it will soon fade.....
I would pull up this guys Info .....if he has supplied any false information to eBay. you can report it and they will automatically dump him.....this will change you fb rating....
Compare the Info with the mailing Info.....
Another thing..... you have a very nice me page....
....you can add a little blurb in there addressing the negs
this may help or make you feel a little bedder anyway.
.
ONE LOVE.......
EBAY ID
JUMPIN*JACK
[ edited by jumpinjacko on Jun 15, 2001 10:40 PM ]
First the clothing: If he chooses to file a suit against you (civil I presume) he can do that. Cost him more than the suits are worth in time and money. If your a business he can file a complaint with his state attorney
general. In which case, hey, offered him a refund, as far as I know he's substituted them as what I sent was authentic which can be clearly displayed in feedback to a state AG and most will even look at it as its a general measure oif consumer testimonials.
Negatives WILL happen. Dont let em' boil your eggs.
Twinsoft. Eeeps! I feel for ya. I cant recall anyone personally threatening me. However, on occassion we have had to have an attorney send of a "cease and decist" type order. We have never had to pay for it as we know many an attorney, but even if you did I wouldnt think it'd be more than $25 or so.
Sometimes you need get serious. We get all kinds. I had a guy rewrite our terms of sale because he didnt like the way it read. As a favor not anything else. He neg'd us when we sent in our NPB refund thingie. He took offense to our email saying "We will neg accounts at xpoint, and we will request or fees back from eBay which can cause suspension/termination"... Those are the facts yes?
I called him and after 15 minutes of him yelling at me I got to talk and straighted the whole thing out.
So alot of people are cool and its just a mis communication.
In fact, last week we had a neg from a guy whos charge went through 2 days before the neg was left. He claims to have emailed me asking if his card has been approved and article dispatched. Recieved no email. Our phone number is in every ad we run. No call. Nuthin'.
So I emailed him when I saw the neg with the dates of charge, pick, dispatch and he called . Got all bent out of shape "I will become your eBay nightmare. Your doomed" thats what he wrote me. I baited it some more. Dont issue threats please etc. No call for such madness.
BOOM! Head exploded. Forwarded it all to MSN who promptly waxed his access. Then all of a sudden I get an email via Yoohoo saying "the package arrived"... Please ask MSN to reinstate me. I said, ummm... cant do that, they didnt wax your access due to your yelling about a parcel. They waxed it do to your conduct and had you simply listened when I said the parcel will be there anyday now (it arrived the following day to the rantage) none of this unfortunate circumstance would have transpired. We are a business... blah blah we are subject to fraud as well... blah blah blah... pitch.
I said you might want to dispute the charges with your bank as far as the MSN termination goes. Have not heard another word. Gonna go bats when he tries to do a chargeback, make sure the ISP wont ever let em back.
Remember many of these folks are like the Cat, so, be a better mouser.
Someone can stalk you on AW? Eggsplain this?
I mean my goodness! I think if someone went to that extent they might deserve special email and see if they like reinstalling their PC alot.
posted on June 15, 2001 11:52:40 PM new
The main thing is don't delete your pictures. You will need them if he sues. He will have the suits so you will need evidence that those are the ones you sold to him. Make a copy of your whole auction including the pictures and keep it in a safe place. Good luck and keep us posted.
posted on June 16, 2001 12:13:53 PM new
I would respond to his Negs with the info that it is a Polo Suit sold through a Mark Shale Store and that is why there are TWO labels perhaps something like:
Suit has both designer AND store labels-common practice
Authentic Polo suit branded by Mark Shale-common practice
I like the second one best simply because anyone who knows such things will quickly see the buyers "mistake" and anyone who does not know about such things will be given a "mini" lesson!
posted on June 16, 2001 05:41:09 PM new
Assuming the buyer isn't a scam artist or complete nut, this problem is becoming more and more common on eBay.
The root of the problem is that, outside of the Vero program, there really is no "policing" of eBay to rid the site of counterfeit items. I too sell clothing and anyone who sells clothing/ apparel/ handbags/ sunglasses or any designer item really knows how rampant counterfeit merchandise is on eBay. It's bad. Sometimes, I think the quantity of items for sale would be halved if counterfeit items were removed from the site. Which is, no doubt, one of the reasons eBay turns the other way. It's all about the money.
So the problem is that soooo many buyers are apprehensive. Many have been ripped off once before but cross their fingers and take another chance. So the minute, and I mean the minute, they receive something that does not look exactly like what they have in their closet they scream FRAUD!
What can you do? Some buyers are a little "trigger happy" and leave negative feedback prematurely. But I have no doubt they put sellers (honest sellers) in really bad positions because if you look at the feedback of many of the sellers who sell fakes (and they often sell fakes under multiple IDs with 2 digit feedback) they may not have any negatives alluding to the fact that they sell counterfeit merchandise.
So an honest seller has a tarnished reputation, but a scammer does not.
This is the problem we deal with until eBay (whether by their own actions or being forced) takes action with respect to the large quantities of counterfeit merchandise being sold on the site. It is a really, really big problem.
posted on June 16, 2001 05:57:29 PM new
MaterialGirl
I've been selling clothing on Ebay for quite a while and I had no idea that there was that much of a problem with counterfeit clothing items. Sun glasses and handbags on the other hand are commonly counterfeited.
How can you tell if an item of clothing is fake? I think that I may have found 2 counterfeit clothing items in the 2 years I've been doing this. I've found several fake handbags thanks to the people on these message boards.
posted on June 16, 2001 06:55:12 PM new
Huck,
All you can do at this point is just neg him as previously suggested & forget about it. Some ignorant people shout "lawsuit" every time something doesn't go their way but never actually do anything. Given the $ amt., the circumstances, and your offer of a refund, it would be very surprising if he could find an interested attourney even if he did really want to try to push the issue. Small claims would be difficult for him to work from a distance & even if he did happen to go that far, the judge might wind up very annoyed when he learned that the guy refused a complete settlement & chose to waste court time instead. In other words, IMHO, legal problems are way down the likelihood list in this case. If you want some fun, maybe you can draw him out enough to get him NARU'd from ebay....it's been done before. Just be careful in what YOU write or say.
Outside of a dog, a book is a man's best friend. Inside a dog, it's too dark to read.
posted on June 16, 2001 07:50:39 PM new
Outoftheblue...
Do you mean how can you tell in an auction or if you have the item in hand?
Some of the auctions are blatantly obvious. Like for example, a generic pair of jeans with designer logos stitched on. Some even go so far as to have the designer hangtags shown in the photo, but they look like they were copied at Kinkos.
Some sellers even sell multiples of these items, multiples of fake jeans, each pair with a different logo, but all the same style jeans.
There was one seller that had at least 3 IDs and sold the same style of cargo pants each with a different brand logo embroidered on the pocked and a different label sewn in. I swear, they looked like K-Mart quality. Yet they had almost all positive feedback and the final bids were pretty darn good. Apparently, if they received a few negative comments about the merchandise being fake, they would move on to another ID.
I even saw one seller with 3 digit feedback selling "hilfiger" tees with hanes labels!
And then there are the ones with logo embroidery that was obviously sewn on after production, as in a generic long sleeve shirt with the Polo (Ralph Lauren) logo sewn on.
I would group those in the cateogory of obvious fakes. But there are other ways to tell, but for some, you need to have the item in your posession to inspect it.
posted on June 16, 2001 09:31:46 PM new
MaterialGirl
Interesting. I don't usually sell jeans. Usually we sell business wear, however, we've been listing more casual attire lately.
I guess the type of items we sell are not the usual targets of counterfeiters. We mostly buy donated items from charities and run into very few questionable items.
Alot of items actually have the tags marked or cut out (although there's usually enough left to tell who made it).
I did come accross a dress that had a label that was obviously sewn in the other day. I purchased it because we liked it and didn't mention a designer in the listing. We mentioned that the item had a label sewn in. I doubt it is a fake. It seems pointless to fake something that's worth so little.
