posted on January 25, 2002 05:26:39 PM
Most of you that visit this board are big time sellers with a lot of feedback. So a few negs here and there won't hurt you at all. In fact they get buried pretty quickly. For me a neg will be a red flag for a good while. Although she deserves one and I know she is not going to pay I haven't decided yet. By the way how and where do you block someone from bidding on your auctions? Of course I don't imagine she will ever bid on any of mine again anyway. If I had my buyers and sellers feedback combined I wouldn't hesitate.
By the way I'm spending WAY to much time reading the posts on this board. I dreamed wednesday night someone on the board was describing something in detail they were watching and intended to bid on and it was one of MINE!!! GOD I have got to get a life!! LOL !!
posted on January 25, 2002 06:01:37 PM
Negatives get buried reasonably fast if you are active and even if not, most bidders know what retaliation feedback looks like and will not hold it against someone who has positive feedback. If someone has an isolated neg, you know that is not their MO.
It actually hurts more psychologically to get a neg after getting hundreds of positives, but you get over it faster.
posted on January 25, 2002 07:51:38 PM
ahc,
You are doing all of us sellers a dis-service by not leaving negative feedbacks. I for one use that information as a guide line on how much time to give a person before taking action against them. I always give a person 14 days to send payment. Then give a reminder e-mail. If no response in two days after that e-mail, then NPB alert goes out. If within that period, the person e-mails to say that payment is on the way, I always look at their feedback to see what has happened with them in the past. If they have no negs, I assume that it slipped through the cracks and give them extra time for the payment to come through as I expect it to come. But how about the person who plays you along, saying that payment is on the way, but it really isn't. Proper feedback would alert me to that and allow me to process the auction properly and relist the item in a timely manner or at least contact the next highest bidder (if there is one) to see if they would like the item. Without proper feedback, the second person might be buying the same item from someone else as they would be thinking they have no chance at mine. I always leave the deserved feedback, good or bad. As far a retalitory feedback, I have had it happen a couple of times. If you respond truthfully, people will check it out and figure out the truth for them selves. So when you say that sellers don't use the feedback system, you are very far from the truth. And I ask a favor of you to start if deserved. We all benefit from it.
bp
[ edited by barparts on Jan 25, 2002 07:53 PM ]
posted on January 26, 2002 06:50:57 AM
Thank you I like that...if noone leaves bad feedback, why have it? I wait about two weeks, send a second, courteous email reminder. Wait another week if I have heard nothing, two days later, I file a non pay bidder. I usualy get paid at that time. I have not been paid so few times, I cannot remember when the last time was.
Except for a couple of months ago. I finaly filed the NPB, gave bad feedback...and then suddenly got a check in the mail. No complaints, no nothing. I allow for computers breaking down. I allow for people running off to funerals and such. These things happen to me, why can't they happen to tohers?
posted on January 26, 2002 07:53:00 AM
If you follow the eBay rules on NPB, and ebay rules for you in any NPB dispute, ebay will block the buyer from retalitory neging you. But if you proceed to leave FB ebay cannot block the buyer. Ebay confirmed all of this in emails to me when I had a buyer that filed a safeharbor complaint on my shipping charges.
Bidder won auction at @ $10 and shipping & ins for 8# was $11-12. Buyer claimed I could ship UPS for $4. (What shipping dream world she came from I dont know). I documented shipping to safeharbor and they took care of everything including processing the FVF refund and blocking the bidder from bidding on my future auctions and from neging me. Ebay told me not to initiate ANY action.
Now this may be unique to the preemptive actions taken by the bidder....
posted on January 26, 2002 04:21:56 PM
I'm pretty nice and reasonable so I handled this buyer gently and waited...and waited.
Filed the NPB - no reaction. Posted negative feedback, "Buyer did not answer emails and did not pay after x time."
No response...until about 3 months later. He posted a positive feedback for me! "Good seller, speedy shipment"!!! - the exact same thing he posted for about 10 other people at the same time.
posted on January 26, 2002 06:08:24 PM
SemiKate ... he probably did that just to get rid of the list on his feedback page. Sometimes, for one reason or another, a deal doesn't get completed ... there's no other way to eliminate the listing from your "you haven't done feedback for these yet" list
To be perfectly frank, I don't really care if I am doing a disservice to other sellers. I am really only concerned if I do a disservice to myself - I'm generally a nice guy, but in the business world, I really only care about my own business, not yours. I don't want the retalitory negative feedback, you can have it all. I've seen examples where buyers lie through their teeth just because they were negged. I don't think getting a negative is a terrible thing (although I have about 1600 positive uniques without a negative) but why ask for one, when there is really no benefit to doing so. Sure, I might feel good giving that neg for a minute or two, but I really see no benefit to doing so, and only something that can hurt. Glad to see other sellers feel that way. If Ebay started to remove negatives that were NPB driven, I would consider doing it...until then, forget it.
posted on January 28, 2002 08:17:56 AM
I can't see where anyone has challanged the statement that NPB's can get a buyer NARU'd by ebay. It is my understanding that only 3 FVF's can do this and that NPB's are harmless to one's record. I file them frequently. They do occassionally upset people so I write a cover letter first to remind them of my address and amount due and let them know it is coming. It must be sent or a file FVF request cannot be filed. Some people sit right up and take notice, but a deadbeat bidder doesn't even read them. It is like opening the door to a bill collector so they play, 'Nobody's home'.
