posted on July 23, 2002 11:08:34 AM new. If a reversal claim is initiated, whether as a result of a dispute or for any other reason, Note, other reason!
This is from pp tou.
"Credit Card Transactions: The Buyer Protection Policy does not replace or reduce any other consumer rights Users may have, including reversal rights that may be granted by a User's credit card issuer. PayPal is the merchant of record with respect to all credit card transactions through the PayPal service to purchase goods or services. As such, we afford customers the rights and privileges expected of a credit card transaction. You acknowledge that PayPal does not control the outcome of any reversal decision initiated through a User's credit card issuer.
PayPal encourages all buyer purchase disputes to be filed and resolved through the PayPal dispute resolution process, and reserves the right to terminate or restrict account privileges of buyers who file reversal complaints without attempting to resolve the complaints through PayPal. If a reversal claim is initiated, whether as a result of a dispute or for any other reason, the parties agree to provide to any requesting party on a timely basis any and all necessary documentation to resolve any reversal or dispute. PayPal DOES NOT act as the agent of either party in any transaction or resulting dispute, though PayPal does control the outcome of disputes initiated through the Service's dispute resolution process.
If you receive funds through a PayPal transaction funded with the sender's credit card, in the event the credit card transaction is charged back and you do not qualify for the Seller Protection Policy, you agree to hold PayPal harmless for the reversal amount and to reimburse PayPal from either your PayPal account or by other means.
posted on July 23, 2002 11:20:47 AM new
It looks something like Capo di Monte -if so, I passed up four pieces of it the other day (at 2.00 - 3.00 each) which looked better than this piece.
Speaking of cleaning: I keep a spray bottle of ammonia and water in my packing area; even though things have had a bath, I give them a little spary and polish them up good before packing to eliminate any accumalated dust, fingerprints from handling, etc. It's just like meeting people - the first impression is so important - and I want my buyer to be happy at what s/he 'meets' when it is unwrapped.
But the interesting part is this: Last week I got a feedback from a near-newbie who noted (among other praise) that the piece was clean. As far as I can recall, she is the first to ever mention it in my feedback.
I've often wondered if my efforts were ever noticed.
posted on July 23, 2002 11:37:42 AM new
Cleaning glassware and china, if done properly, does not affect the value and collectors appreciate receiving clean items.
Any good seller that that decides to also purchase on ebay may be shocked at the items they receive and some of the packaging that is also used.
I buy and sell about equally and at times I am amazed at how other sellers run their business.
posted on July 23, 2002 02:24:40 PM new
I heard from the seller again. Note the key words, "it wasnt damaged to such an extent when mailed," meaning the seller had knowledge the item was damaged when he listed it but did not state such in the auction, a deliberate omission. Ninety-nine percent of the chips on the bowl show ingrained dirt in the porcelain, meaning the bowl was not damaged during transit. Also, for those of you who asked, the bowl is not particularly rare, it is early 20th century, made in French Belgium.
"hi,you should care , i think you are having an attitude problem ,the item i agree from seeing the images isquite damaged and to be honest it wasnt damaged to such an extent when mailed,if you definately want a fullrefund then there is no problem my only request is that , i will send a friend who lives in a nearby state to collect the item and hand over the refund,i have told her she can have the pot for her troubles,if she cannot collect i willpay the postage ,i appreciate your unhappiness,allican say is that the item has been damaged during transit despite the extensive packaging"
And yes, I am having an attitude problem. I can accept a certain amount of dust, but when an item arrives caked in filth is what I find unacceptable, plus the incredible amount of damage. I agree with gc2, this bowl does not have any value, not even $2.00. Why the seller wants a friend to drive from another state to my rural region to pick up this bowl is beyond my understanding.
Kiara is correct. You clean antique porcelain and glass before selling it. The worse that can happen to cleaning antique porcelain is if the seller's choice of cleaning method is soaking in soapy water, and if the piece has a professional restoration the restoration may disintegrate in water. However, a seller should never sell a piece as having no flaws if there is a restoration, and if soapy water makes the repair obvious to the eye, then that is probably for the best. Myself, I use 409 and soft rags to clean my antiques.
posted on July 23, 2002 02:27:11 PM new
Also, thanks for all of the information regarding the charge back process with Paypal. If the seller doesn't refund me, I will file a complaint with Paypal, and only if that process fails will I initiate a charge back with my credit card company.
This is useful information for anyone reading this thread. I bet, though, that all of the rules change when Paypal becomes integrated with eBay.
posted on July 23, 2002 02:30:19 PM new
Read the back of your credit card statement to learn the allowable time frame for chargebacks. I believe it says 30 days from when you receive the statement with the specific charge.
