posted on January 5, 2006 03:22:58 PM new
I would like to create a private mailing list for sellers who are intensely interested in Trust & Safety matters.
Unless there's already one in existence, in which case I hope someone will tell me.
Of course, one's level of interest is directly proportional to how recently you've been suspended, if at all.
But it's only by pooling information that we can figure out Why Bad Things Happen to Good Sellers.
eBay sure hasn't publicized the hook in My eBay > My Addresses.
posted on January 5, 2006 04:42:39 PM new
I just wish eBay would stop ending auctions on just the word of someone reporting them. They need to actually look at the auction to make sure the complaint is legit. I've had them ended for offering a choice when I wasn't; stating that I accept only postal money orders for International sales and a host of other non-existent violations. Each time, I had to jump through hoops to get them reinstated. I got to the point where I do my auctions in Front Page and save them to my computer so that if eBay ends an item, I have the copy. The competition will stop at nothing it seems and eBay is more than happy to take the reporter at his word.
I don't know about anyone else, but I've got too busy a life to nit pick at my competition. If all you have to do all day is search your competitors' auctions for violations, real or imaginary, then you really need to find a hobby.
JMO.
Cheryl
"Our lives begin to end the day we become silent about things that matter." - Martin Luther King, Jr.
posted on January 5, 2006 05:04:59 PM new
Quote: "I don't know about anyone else, but I've got too busy a life to nit pick at my competition. If all you have to do all day is search your competitors' auctions for violations, real or imaginary, then you really need to find a hobby."
For the most part I agree with you - HOWEVER - I TRULY objected to those sellers selling (or trying to) pictures of Xboxes for $500+ to clueless newbies during the Christmas frenzy.
posted on January 5, 2006 05:22:01 PM new
glassgirl
Oh, I agree with turning those people in!!!!!!! It's the non-existent violations meant to get rid of the competition that I object to. I've turned sellers in who were blatantly ripping people off. They need to go!
Cheryl
"Our lives begin to end the day we become silent about things that matter." - Martin Luther King, Jr.
posted on January 5, 2006 05:23:44 PM new
Fluff- If you're tired of having your auctions pulled, start selling merchandise geared to pedophiles. These are the only auctions I've reported and eBay pulled NONE of them, not even the picture of a naked little boy titled GAY INTEREST
I now know some things I wasn't certain about before. eBay acts on complaints of serious infractions (like shill bidding) by doing automated cross-references of information. One of those checks is against the seller's addresses file. Another is against the seller's feedback. If the suspected shill has left feedback for the seller, that is considered damaging evidence. (This makes NO SENSE AT ALL to me, by the way. At best one shill bidder can raise your feedback total by one point! And if you had a shill working, you wouldn't want them to leave feedback. Completed auction info is only around for 30 days. Feedback is around forever.)
So as far as ending auctions on someone's say-so, I'm sure that's automated as well. What exactly the software checks for would depend on which option the complainer selected in the "Send Mail to Customer Service" drop-down box -- or whatever it is you do these days to turn someone in. I'm morally certain that is why there are only a limited number of options.
As for why Trust and Safety had to automate this process in the first place, could it be that fraud and malfeasance are so rife on eBay that the process of disposing of complaints had to be made cost-efficient or it would hurt the bottom line?
posted on January 6, 2006 05:11:13 AM new
fLuff - Be sure to keep us posted on your "3 day protest". Wish I could join you but I'm on the wrong side of the country
Just another white mouse in the ebay maze looking for some cheese
