posted on November 12, 1998 11:48:00 PM new
codebuster That's so funny! I was just about to start a thread on AU's search facility.I just had a run-in with Search, sent a message to AU support, and 5 minutes later figured out the problem. Doh! I won two Club99 auctions, and I wanted to review the listings to check the payment terms. I copied the auction number from email, pasted it into the Item Number box, and started a search. No results. Huh?! Then I tried a bidder search with my email address. No results again. Ack!! The problem? The default search settings are for Open Auctions - even when you search by item number! And the setting to change isn't obvious - it's labeled 'Auction Status', which could mean just about anything. Solution - item number lookup should be split off from the rest of the search (like on eBay's search page). Item number lookup isn't really a search, anyway - it's a lookup. If I enter an item number, I want to see that auction, regardless of whether the auction is closed, open, or what-have-you. Make the 'Auction Status' setting more obvious; perhaps change it from a pup-up menu to a scrolling box tall enough to show all the choices.
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