Some of you who have been using the site map may find the additional information in this customer service area helpful.

I certainly would like feedback on how you think this adds (or detracts) from the site.

The link is:
http://www.auctionuniverse.com/au/custserv.asp

We make it a point to deliver the best Customer Service in the online auction world - heck, make that the best on the Web. Our live service representatives can't be beat for their sparkling email answers, and even though we're pretty proud of how we handle things online, we're always tweaking a little here and there to make sure our on-site material is quick to reference and easy to use. Now we've gone farther than a few
tweaks - we've given the Customer Service area of the site major surgery, dividing it up into separate topics so you can get your questions answered more easily.

Follow the link above, or click on the Customer Service link at the top and bottom of every single page, and the key to Auction
Universe is at your fingertips.

There's contact information, a FAQ, and
links to every aspect of the buying and selling experience, from rating services to changing your password, all with detailed explanations.

Let us know!