posted on June 12, 1999 08:57:00 PM new
Bill: Thanks for the post. I appreciate where you're coming from and I'm embarrassed that you had any difficulty getting into to view an auction at the AU site earlier today. Let me assure you the server's have enough "oomph" ... and what you experienced was something I'd consider extraordinary. An example of what I'd call an extraordinary event would be one of the new "we do the search for you" sites testing a way of spydering our site to build their search database ... in otherwords a bot could be culprit for such an event these days. Let me say that I don't doubt your report and indeed, I was talking to another site owner who reported difficulty getting in about 5:00 p.m. EDT today. I checked from my location upon hearing his report and things had returned to normal, at least from my location in Atlanta. I've also seen the "server too busy" error in the past and it used to be much more common, particularly in prime time. In the time before April, when we did a major server upgrade, the error was often related to traffic peaks. I haven't seen that error once since. When that used to happen, though, I would simply key in one of our affiliated sites such as laauctions.com, pennauctions.com, ctauctions.com, etc. (You can get a list of them at www.aun.com and enter through the backdoor -- typically fast. You should also know that each of these affiliates has dedicated bandwidth and, while they all address the same database, they are essentially redundant paths. Bottomline, we're "organized" along an affiliate model and while one server may be hit, overall, our site is probably not down as long as our affiliate sites can be reached. I will inquire about the issue you experienced Monday and see if I can be more specific as to its cause. ------------------ Neomax [email protected]
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