posted on June 18, 1999 09:49:00 PM new
First off, a big thank you and hats off to Doug at AU. This guy knows customer service and he knows how to sell (in a good way, of course)! I got a test drive of the Merchant Manager (a part of the Merchant Programs AU is now offering) and I was impressed! Of course it is not perfect (nothing is) but it is a very impressive little bit of Java. It is an online tool for managing inventory and auctions and would best benefit sellers who sell a lot of the same or similar items. Everything is online as I said. You can create a tab-delimited text file to import your inventory, then go online and edit the items and list them for auction. You can also check the status of your auctions from the Manager (henceforth known as MM to save my wrists). I asked and was assured that a backup of the data is kept on a separate server in case of problems (refrained from the obvious jab at another site). The interface is fairly easy to get used to. I did a lot of deleting and re-adding of items while getting used to the default settings, etc. You can set certain defaults that are auto filled for every item. The hardest part for me was setting up the info from my database to import, simply because I had to incorporate info from many different fields into one description. Once I got all the items in it was simple to choose categories and set shipping. One thing that was confusing is, you don't set a picture until you list the item for auction. I tried setting it using the "Auction Defaults" button which is the defaults for all items. OOPS! I also forgot about the 40 character requirement on Titles and had to edit and re-list (in MM before they were posted on AU) several items. Once I had everything set up, it was basically point, click, list! It did take some time to get everything set right, and in my case since most of my stuff I only have one of, I can't really say I saved a lot of time. All in all, I was impressed. I may even part with some of my hard-earned money soon and join up!  [This message has been edited by magik87 (edited June 19, 1999).]
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