Home  >  Community  >  Vendio Services  >  Sales Manager Merchandising Edition and Image Hosting  >  Insurance require in Post Sales


<< previous topic post new topic post reply next topic >>
 ladyjewels2000
 
posted on January 14, 2007 10:33:28 AM new
When I set this field in my preferences does that automatically add the insurance to the calculated amount or do I need to do it manually at check out?
Thanks

 
 NathanCS
 
posted on January 14, 2007 11:14:23 AM new
Hello,

When your insurance is set to be required and calculated, it will automatically be calculated and added to the post-sale (there is no need to calculate the insurance manually).

Regards,
Nathan

 
 ladyjewels2000
 
posted on January 14, 2007 11:31:08 AM new
Thanks Nathan
So if they use the calculator during the auction the insurance is already added? In other words it's not just added at the end of the auction?

 
 NathanCS
 
posted on January 14, 2007 12:30:04 PM new
Hello,

The insurance costs are not added immediately to the shipping costs. The shipping costs will be calculated separately from the insurance costs, and these costs will be displayed separately in checkout.

Regards,
Nathan


 
 ladyjewels2000
 
posted on January 14, 2007 12:35:43 PM new
I don't use Vendio checkout now as I was getting in trouble with the winner giving a different address there from their paypal confirmed address.
So I guess the only way I can do it is to add it to my mark up.
Thanks anyway


 
 NathanCS
 
posted on January 14, 2007 12:47:28 PM new
Hello,

You should be able to use calculated shipping and calculated insurance, even if you don't use Vendio checkout (as long as you are specifying shipping costs for eBay checkout).

Regards,
Nathan



 
 ladyjewels2000
 
posted on January 14, 2007 12:53:25 PM new
Can you tell me where to go to set that up?
I use flat rate sometimes and calculated other times - can I still set it up to work under those conditions.
Thanks

 
 NathanCS
 
posted on January 14, 2007 01:10:36 PM new
Hello,

To set the default to specify shipping costs for eBay checkout (for future new listings), go to "My Account" --> "eBay" (below "Site Specifics" ) --> "eBay Shipping and Payment Details" --> select "I am specifying shipping costs for eBay checkout".

Please note that if you are specifying shipping and payment details for eBay checkout, you must use fixed insurance rates if you are using fixed shipping (due to eBay rules).

Regards,
Nathan

 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2026  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!