posted on January 29, 2007 01:41:41 PM new
What are the steps to take to no longer make a monthly payment to vendio? I'm moving on, and wonder how to "quit" when I'm ready (I'm not ready yet, I still have auctions running). Can I still read and post if I "quit"?
If you would like to cancel services or close your account, please email us using our Contact Us form and choose the "Account Cancellation" option from the drop-down menu, and we will send you instructions on how to proceed.
NOTE: If you are just taking a break from selling, and you'd like to retain your account, you may unsubscribe from your service payment plans under My Account -> My Service Plans. Just click the "disable" link next to the service(s) you want to cancel. If the link says "see other plans" you will see a link to "discontinue" at the bottom of the plan selection page. The exception to this is the Sales Manager plan - if you want to discontinue Sales Manager, switch your plan to "Pay As You Go" and you won't be charged anything unless you use Sales Manager. If you are just taking
a break from selling, you don't need to cancel your account altogether.
If you need to request cancellation as of a date in the future, please contact us 48 hours before your specified date. This will allow your account to remain active throughout the current billng cycle but will allow us enough time to process your request before new subscription fees are applied. IMPORTANT: If you do not receive an email back from us about your closure request within 48 hours, please resubmit your request using our Contact Us form. If you do not receive confirmation, this may mean that we did not receive your request.
posted on February 9, 2007 10:34:55 AM new
I just want to make sure that no more of my ebay store auctions will relist and that my account is not active. I just found an ebay store listing that had not been deleted, and it wasn't in my active list, so I'm not sure how I would have known it was still up. Is there a way to make sure all vendio listed items are closed and I won't owe any payments on anything?
You don't have anything setup in your account currently to automatically launch, and you already disabled your image hosting service so you should be all set.
If you'd like, we can cancel your Sales Manager as well, and you will no longer have access to your old listings either. (not required, but if would stop you from being able to list anything later if you wanted to be sure the option wasn't available.)
posted on February 9, 2007 12:21:30 PM new
I guess that's not needed, as long as nothing will list without my specifically telling it too. I was just surprised that I had something set to auto relist in my store, since I had cancelled all the auctions that were in the Vendio list.
Thanks.
