posted on July 10, 2009 04:24:04 PM new
I just checked out my auctions from a buyers point of view and now that the buyer can see the new listing page, the photo on top next to the bidding area, does not enlarge when you click the "enlarge" button below it. I've checked out other auctions which are not created by Vendio and they do offer a bigger photo when you click the "enlarge" button.
posted on July 14, 2009 03:54:01 PM new
Hi Nathan -- just to throw in my two cents. Auctiva and other services have already corrected this one so I think Vendio needs to nudge it up the priority ladder a little bit! Thanks!
posted on July 26, 2009 12:45:33 PM new
Is there any update on this? Things are quiet enough on eBay right now. We need all the help we can get and Vendio is one of the few 3rd party processors that hasn't been able to get this preview photo issue solved.
We have since released a fix for this issue for all items posted going forward. The issue was that we had previously setup the eBay gallery image to use the smaller thumbnail image when Vendio users had the click to supersize option turned on in their accounts, as since eBay was duplicating the eBay gallery image at the bottom of the item description - using really large clear images made the eBay duplicated gallery photo at the bottom of the page blow the listing out too wide.
Now the full sized image is sent to eBay for non click to supersize users as well as users with the click to supersize option enabled, as eBay no longer appears to duplicate this full sized image at the bottom of the page (where blowing the page out too wide is no longer an issue.)
Unfortunately something we had previously fixed, needed to be un-fixed.
