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 spunkyjo1
 
posted on August 1, 2009 03:47:33 PM new
My unsold items page won't fully load. It gets about 25 items or so then just stops. I can't relist any unsold items. It says I have 48 items, but there are only 26 listed and it won't allow me to relist the ones that do show. Any help? Is this a computer problem on my end or some type of glitch? Thanks
 
 NathanCS
 
posted on August 1, 2009 03:51:14 PM new
Hello,

If you haven't already, please try clearing your browser cache and see if that makes a difference. If it does not, please try using a different browser and let us know whether or not you get the same results.

Regards,
Nathan

 
 spunkyjo1
 
posted on August 1, 2009 04:04:47 PM new
I still can't relist anything. I have tried internet explorer and firefox.

 
 NathanCS
 
posted on August 1, 2009 04:07:55 PM new
Hello,

Are you able to navigate the other pages in your Vendio account? Or is this happening to other pages as well? What happens if you change the number of items to view on one page to a lower number? Are you able to relist or are you still prevented from doing so?

Regards,
Nathan

 
 spunkyjo1
 
posted on August 1, 2009 04:09:59 PM new
The other pages turn out fine. I've tried adjusting the number of items on the unsold page and it still won't change. It just won't fully load, but it says it's done.

 
 spunkyjo1
 
posted on August 1, 2009 04:13:43 PM new
I take that back. Post sale summary won't fully load either.

 
 spunkyjo1
 
posted on August 1, 2009 04:14:54 PM new
Now all pages won't fully load!

 
 NathanCS
 
posted on August 1, 2009 04:36:23 PM new
Hello,

Please try the following:

1. Clear your browser cache.
2. Restart your computer.
3. Close all programs on your computer other than your internet browser.
4. Temporarily disable any anti-virus program that is on your computer.
5a. Try again, and let us know if you get the same results.
5b. If you do get the same results, spend a few minutes on another website or two, and let us know whether or not you have any page load problems there.

Regards,
Nathan

 
 spunkyjo1
 
posted on August 1, 2009 05:48:40 PM new
I cleared the cache again and still I can't fully load pages. I have found it's not just vendio though. I was trying to get some ebay reports together and they won't fully load either. This stinks! any suggestions?
 
 NathanCS
 
posted on August 1, 2009 05:54:34 PM new
Hello,

Unfortunately, if the problem is with other websites then it is beyond much that we can help you with here. The best place to start is to make sure that you re-enable your anti-virus program, update it, and run a full scan. Also run any anti-spyware programs that you might have on your computer. If you are unable to find anything wrong with the computer itself, then contact your ISP (Internet Service Provider) for assistance. It is possible that they are currently having a problem with connectivity. If not, they can hopefully point you in the right direction for the next step(s) to take.

Also, if you have an additional computer that has the same internet connection, you can check it and see if it has the same problem. If it does, then the problem is likely related to your ISP. If it does not, then the problem is likely related to the computer itself.

Regards,
Nathan

 
 neglus
 
posted on August 3, 2009 06:26:50 AM new
I have had times like that - what seems to work best for me is to clear cache, shut everything down, and then unplug the computer from the power source. I count to 10 and start everything up again and voila - things work. Worth a try anyway.
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http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
 
 
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