posted on October 14, 2009 06:55:09 PM new
I can't seem to stop Vendio Winning Bidder Notices from going out.
It is UNchecked on my account preferences but all of a sudden this month they started up again.
So, last week, I went into my account and opted out. They did not go out.
This week they did go out even though it is unchecked.
Please tell me how to discontinue these WBNs from going to my customers.
The setting for this in your preferences is actually a default setting. So it is possible that you have some individual items where this setting had been turned on previously. When creating your items, from the main listing form, please check the section near the bottom of the page under "Checkout and Post-Sale Management". Then be sure that the box for "Automatically send Winning Bidder Notification" is unchecked. Also, you may turn off the winning bidder notifications for your already active listings by going to "Sales Manager" --> "Control Panel" --> "All Active" --> then select the listing and click the "Set WBN" button --> select the listing again and use the "On - Off" button to turn the WBN on or off (the column to the right will let you know whether or not it is currently turned on). Please let us know should you continue to have trouble with this.
