posted on October 27, 2011 09:55:42 AM new
Yesterday I started relisting items and after doing so I received the following Error's in my pending folder:
example - Error 21918005: Category 15905 requires custom item specifics.
Category 15905 only accepts custom item specifics.
I just got off the phone with eBay and they advised me that "Custom Item Specifics" were not required for any of the Stereoview categories 410, 15904, 15905, 15906, 15907 and 15908.
If what the eBay rep told me is true is this issue Vendio related and if so can your engineers take a look at it and implement a fix so I can relist my items without having to edit each one?
We are currently working with eBay to discover the root cause of the errors, which appear to be occurring in categories in which custom item specifics are not required. We believe this will be corrected quickly, but in the meantime you can work around the problem by deleting all item specifics values and entering them instead in custom item specifics. If you do an eBay preview, you should be able to tell whether the item will generate an error before you try launching it.
Thank you for your patience while we continue to work with eBay on this.
***********************************************
As previously announced, eBay is moving away from item attributes (item specifics) to custom item specifics, which are now required in some categories. As of 10/26/11, we are receiving reports of custom item specifics related errors. It appears that eBay has begun requiring this in more categories. If you are receiving an error that indicates the category you are listing in requires custom item specifics, you will need to edit the item and move the values in item specifics to the custom item specifics fields.
Please note that certain values are required in custom item specifics, depending on the category. Please see eBay's announcement regarding custom item specifics for more information on affected categories.
If you have any questions or need more help, please feel free to contact us.
