posted on February 16, 2012 08:25:04 PM new
I have never had this happen before. The auctions that ended tonight (2-16) did not include my markup cost. It's been setup in my account to have a small markup for the past few years. I copied the ended auctions into my pending list (all 4 related sets at the bottom) so you can investigate further. One person paid right away and I had to lookup the shipping cost to see what method they chose...that's how I noticed. I scheduled them to launch on the 6th of Feb. Was there an issue going on at Vendio that night? My current auctions are fine.
posted on February 17, 2012 09:54:07 AM new
Hello,
Indeed it appears it didn't charge a markup as one wasn't present in the copy that was saved and sent over to eBay unfortunately. I can confirm that creating a listing anew/from scratch within your account will automatically include the $1.40 markup for domestic and international shipping. The only known way to create a listing without it (given the default setting) would be relisting and editing an older item or copying a previous listing that did not have that markup value on it. I can't tell how listings were created unfortunately, only what state they were in at the time the save or launch button was last pressed. Historically there's never been a bug that would do something like just blank out a markup without any other effects but anything is possible however unlikely. Id certainly dig deeper into the relisting/copying issue first though as there's potential for it to happen again if the original or one of these items were used to generate a new listing going forward.
