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 worldcovers1
 
posted on October 13, 2013 11:08:38 AM new
its a joke after a few hours with dead site now we get 2000 - DB connection failed , when we try to go inside the site. !!!!!
when ???

 
 aaronandelise
 
posted on October 13, 2013 11:20:33 AM new
The site has been down and no pictures showing on our active listings most of the day, and however long before that.

The pictures are now showing, and the site seemed like it was working. I tried to make a listing, but when I went to launch it, it would not work.

Now all my listing show as missing. Nothing active, or in pending.

I keep getting this error :

Warning: mysql_query(): supplied argument is not a valid MySQL-Link resource in /var/www/lib/php/v2/db.inc on line 921

 
 NathanCS
 
posted on October 13, 2013 11:24:12 AM new
Hello,

The issue you are reporting has already been filed as the highest priority, and our developers are actively working toward resolving it as quickly as possible. We expect quick turnaround from them, and we appreciate your patience while we work on the solution. Please accept our apologies for the inconvenience.

Regards,
Nathan

 
 NathanCS
 
posted on October 13, 2013 11:36:12 AM new
Hello,

I have heard back from the engineers, and this problem should now be resolved. It might take a few minutes before everything is working normally for you on your end. Please let us know should you continue to have trouble with this.

Regards,
Nathan

 
 golfwidow1
 
posted on October 13, 2013 05:24:55 PM new
How come there was not notice of the site down today and of the fix? No photos on ebay and couldn't even get to www.vendio.com
 
 NathanCS
 
posted on October 13, 2013 05:47:11 PM new
Hello,

I am sorry for the problems that this caused you. When problems like this happen our top priority is making sure that the problem is resolved as quickly as possible. As the problem was resolved within 30 minutes, it was resolved before an announcement could be posted.

Regards,
Nathan

 
 toyspast
 
posted on October 14, 2013 10:20:58 AM new
I'm not sure if this problem is clumped in with the others, but several of my items that sold yesterday did not move from active to sold. I had to manually move them myself this morning. This is upsetting because if the buyer doesn't pay or communicate with me, I may not realize I even sold the item. Please be sure to add this to the problems we've been having. I'm not sure why so many problems have to stem from when you do site "maintenance".

 
 
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