posted on September 21, 2015 01:10:47 PM new
I don't know when this started but when I click on the images I put in my auctions, I am now seeing ads on the right and on the bottom of my pictures both on preview and in the live listings. The images don't show full size like they used to and now have the irritating scrolling feature on the side and on the bottom (so I basically see only the top left corner of the image when I click on it). I specifically put info in some of my auctions for users to click on the Vendio images to get a better close up of the item. These were SO much better and easier for viewing!
posted on September 21, 2015 03:09:50 PM new
Thank you for your message.
Please note that these advertisements follow eBay's two click rule. They are in compliance with eBay's rules as the buyer must click twice in the listing before being directed off of eBay (once on the eBay listing and then the second time is from the enlarged image page).
Please feel free to contact us for any further questions or clarifications on the same.
Regards,
Sunil
posted on September 22, 2015 06:34:01 AM new
What is eBay's 2-click rule...I've never heard of it? Did this just get implemented in the last week as the ads did not show up when I created last weeks auctions and why do the ads show up when I am creating the auction in the first place?
posted on September 22, 2015 08:07:38 AM new
The reply by vendio completely ignores the question...what is the point of making it necessary to scroll through the click to enlarge photo. Many viewers will not scroll down and so will miss pertinent areas that we wish to be sure they see. It is a cumbersome change.
posted on September 25, 2015 01:24:43 PM new
Hello,
Thank you for writing in.
We apologize for the inconvenience caused.We have gone ahead and placed a request with our engineering team to have the same removed for your account.Please allow us a few days for the process to complete.
posted on September 28, 2015 03:07:42 PM new
THANKYOU! I just checked the Vendio images in my listings and when I click on them the ads are gone! I absolutely APPRECIATE the steps taken to get this issue resolved!!!!
