Home  >  Community  >  Vendio Services  >  Sales Manager Merchandising Edition and Image Hosting  >  Re-listed items not moving out of closed folder


<< previous topic post new topic post reply next topic >>
 toyspast
 
posted on September 23, 2016 08:18:28 PM new
I have talked to a tech with your company about this but want to see if I get a different answer here. Also, if someone else is having the same issue, they might see this post. From 8/21/16 through 9/16/16, items that I re-listed are still showing in my closed folder. Also, if I go to re-list an item from that time period, it is showing as an imported listing. All of this has been highly disruptive and I did not get a really good answer from the tech I talked to. I also had a couple of listings that were in my pending file that just disappeared. He mentioned something about you upgrading the counters, but I am not sure why that would cause all these issues. I would like some assurance that whatever was going on has been corrected. You have always been a reliable site and have addressed customer concerns pretty quickly. I hope that will continue.

 
 chetanCS
 
posted on September 26, 2016 06:13:48 PM new
Hello,

Thank you for writing in.We have filed a request with our engineers regarding the issue reported.We will let you know once we receive an update.Please let us know if you have any questions or need any assistance.

Best regards,
Chetan
Vendio Customer Support
Simply Powerful ecommerce




 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2026  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!