posted on August 15, 2017 03:33:06 PM new
I know I had asked this in the past couple of months but eBay has sent me a message again saying that immediate action is required to remove the Active Content in my listings. They specifically mention that they are JavaScript type, all the item numbers and they happen to be the last 7 listings I launched last night. I haven't received an eBay message about this subject for 2 months so I thought everything was fine. I see Vendio has a button in Sales Manager above my active listings. Do I have to click that every time I post a listing to remove active content or what? And what is this so-called Active Content they are referring to? I don't have any video, animation or moving objects.
Thank you for writing in. Please send us any 10 eBay Item ID's from the list of ID’s with active content that eBay has sent you in order for us to assist you accordingly.
Please let us know if you have any questions.
Best regards,
Chetan
Vendio Customer Support
Simply Powerful eCommerce
posted on August 20, 2017 02:19:37 PM new
They are the auctions I have going on right now (all ending on Monday). Here is a list of item numbers: 202021522735, 202021524600, 202021526209, 202021527599, 202021528929, 202021530494 and 152664114822. I put some of these numbers in a website that is supposed to show the Active Content but I don't understand that sort of thing. To me, it appears it has something to do with the area near the Pay me securely with any credit card sentence and the PayPal logo I have at the bottom of all my listings (just above the shipping area within the template)???
Thank you for writing in.We have passed on the information and our engineers are currently working on the same.We will keep you posted once we receive a response. Please let us know if you have any questions.
Best regards,
Chetan
Vendio Customer Support
Simply Powerful eCommerce
Thank you for writing in.Please note our engineers have confirmed that they have removed all the Active Content from your account.Please let us know if you need any further assistance in this regard or if you have any questions.
Best regards,
Chetan
Vendio Customer Support
Simply Powerful eCommerce
