posted on August 5, 2021 10:04:02 AM new
I just started using the eBay standard envelope shipping service. This option was not available when many of my listings were created. I offer free shipping and had previously been using an invitation sized envelope with first class mail postage (stamps) to ship without tracking. Now that I can provide tracking and attain Top Rated Seller Status and ship more cheaply than my previous not trackable method, I really have to make the change.
Is there a way for me to do a mass edit of my listings so that when they renew monthly they will show the new eBay standard envelope as the shipping service?
posted on August 5, 2021 10:42:05 AM new
We see that you have updated the Shipping Settings to the new eBay standard envelope. The change will only apply to your future new listings (not to existing listings, renewals of existing listings, or relists of listings that were launched with the old setting). For your existing listings the best way to correct this is to revise them through eBay directly.
For Relisting the listings that have the old setting, the best way to correct it is when relisting through Vendio to select the correct setting at that time.
Should you continue to have trouble with this, Please file a support request here http://apps.vendio.com/help/emailus.html and we will be happy to assist you.
posted on August 5, 2021 11:36:49 AM new
I have done a mass revision of my listings on eBay. When the store items automatically renew, will the change still be reflected, or will they revert back to the original listing?
posted on August 5, 2021 02:08:57 PM new
For the Good 'til Canceled listings it should continue to have the changes that were made through eBay for their duration (until they sell or are canceled). However if the listing is actually being relisted through Vendio, then the you will need to also make the change in Vendio before relisting.
My best Suggestion is that you file a Support request with our Customer Service Team to check for further help with this issue. You can contact us using this form :- http://apps.vendio.com/help/emailus.html
Please make sure to elaborate on the Query when you are writing in.
posted on August 5, 2021 05:10:57 PM new
Thanks! Actually, I end the GTC's when they've aged awhile and spruce up the listing and then relist through Vendio. I have a few things to fix (most notably the link to my ebay store which eBay changed last year). I don't mind fixing the shipping at that time. I am in the process of changing my inventory listing templates to show the new shipping option. I appreciate the help.
