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 belalug3
 
posted on September 1, 2001 11:47:55 PM new
I don't like to find out that I've been charged $20 in Auction Watch fees a month late, when I'm looking at my bank statement. Can't you guys do what Ebay does--send a summary of our charges monthly in an email as a courtesy? You're probably going to tell me I can just click a link to find out my current charges. That's not sufficient.

 
 SonyaCS
 
posted on September 2, 2001 08:36:20 AM new
Hi Belalug3,

I will pass your suggestion on to the appropriate department. For now, to keep track of when you are going to be billed, please check your Online Statement in your My Account tab to see your billing cycle date.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 tomyou
 
posted on September 3, 2001 07:31:56 AM new
It's not like this is the first person to ask for this ,you have had thousands of requests for this simple problem and always its I'll forward that. One e-mail program isn't that big of a deal . are you guessing if you ignore it long enough we will stop asking for it.

 
 jafojeff
 
posted on September 4, 2001 04:49:03 AM new
It is VERY clear that the "pass the suggestion on up" button and the delete button are one and the same!

 
 Antelope67
 
posted on September 4, 2001 07:42:10 AM new
Very well said, jafojeff!

I also would like to see this feature. ebay always emails us what we've been billed for and I am in the habit of printing the email and putting it in a binder with all my auction records. I cannot print the AW page with the charges because it will print everything on the screen in color and waste ink and paper by printing the stuff I don't need. I tried using the copy/paste to put it into an email to myself or into a Microsoft Word document but I lose the format and the columns of info are all over the place on the page.

Antelope67


 
 SonyaCS
 
posted on September 4, 2001 08:39:25 AM new
Hello everyone,

Thank you for the additional feedback.

Antelope67 -- When you print your statement, try printing in grayscale so that you do not waste your color ink. This should also speed up the printing process.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 Antelope67
 
posted on October 5, 2001 09:26:53 AM new
When I print from a website, I don't have the option of printing greyscale. Most of my printer options that I have through Microsoft Word and Microsoft Outlook are just non-existent when printing from a website. In order to not have to print the advertising and folder tabs at the top of each page, I choose 250 records per page and that solves that part of it though.



 
 tomyou
 
posted on October 5, 2001 06:13:38 PM new
thanks for the suggestion is kinda a joke. yes thousands have asked and asked and get ignored. we all know how to look it up what we are asking for is a simple e-mail.

 
 
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