posted on September 5, 2001 04:11:09 PM new
Hello,
I am having a problem with my invoices. Somehow taxes are being added to my invoices when I print them out.
I just printed out an invoice for an auction that sold for $48.98. Imagine my surprsie when I saw that the total was $81.41 because $26.93 had been added for sales taxes.
Any ideas on how this happened and how I can fix it?
posted on September 5, 2001 04:15:33 PM new
Hi Rnaudit1,
Your buyer manually entered the sales tax of 54.98%. They obviously thought that was the field for the total price, not for the sales tax. You will need to manually adjust that and send the buyer a new total.
You can see this by clicking on the preview link for the WBN step #1.