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 rnaudit1
 
posted on September 5, 2001 04:11:09 PM new
Hello,

I am having a problem with my invoices. Somehow taxes are being added to my invoices when I print them out.

I just printed out an invoice for an auction that sold for $48.98. Imagine my surprsie when I saw that the total was $81.41 because $26.93 had been added for sales taxes.

Any ideas on how this happened and how I can fix it?

Any help is most appreciated,

Judy

 
 BrianAW
 
posted on September 5, 2001 04:15:33 PM new
Hi Rnaudit1,

Your buyer manually entered the sales tax of 54.98%. They obviously thought that was the field for the total price, not for the sales tax. You will need to manually adjust that and send the buyer a new total.

You can see this by clicking on the preview link for the WBN step #1.

-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 rnaudit1
 
posted on September 5, 2001 06:48:57 PM new
Thank you Brian,

Judy

 
 
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