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 petecbrxx
 
posted on September 14, 2001 08:10:59 PM
I've been trying to launch my auctions from the pending listings but I keep getting launch errors. Any advice??

 
 kerry2way
 
posted on September 16, 2001 03:51:24 AM
I too have been having problems with both the "Launch Now" and the "Schedule Launch" not working. 20 or so scheduled and not a single one launched.

I tried first on Thursday and nothing.. tried again yesterday (Saturday) and still nothing.. each and every attempt fails.

I also cannot preview an eBay auction either.

Each time a non-descript error comes up from Auctionwatch offering no clue as to what went wrong or how to rectify it.

This is a basic service of Auctionwatch and should be looked into post haste!

 
 kerry2way
 
posted on September 16, 2001 03:58:41 AM
---This is the launch error I am getting:

The following message was returned from the scheduler while attempting to list your auction:

Unknown launch error. We were unable to verify the launch of your auction. It is possible that your auction did launch, so we suggest that you check the auction venue directly to verify before attempting another launch.

If this error message does not provide enough information regarding the source of the auction error, you may preview the auction insertion. Otherwise you may edit the auction information or attempt to schedule the auction again.

---When I go to preview the auction:

Couldn't retrieve site preview!
Unfortunately, we were unable to retrieve a preview from at this time. You may not want to schedule this auction yet; we are apparently having difficulties communicating with this site.

Please use your browser's BACK button to return to editing this listing.

---What is going on here?

 
 BrianAW
 
posted on September 16, 2001 08:13:55 AM
Hi Kerry2way,

Have you tried to launch an auction directly at eBay? That is the best way to find out if there are some additional account-related steps that you will need to take to launch your auction.

-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 kerry2way
 
posted on September 16, 2001 02:23:41 PM
Managed to launch three auctions the old-fashioned way on eBay directly (Ugh!).

Still no joy with auctionwatch either with launch now or schedule launch.

 
 CallieAW
 
posted on September 16, 2001 03:15:33 PM
Hi kerry2way,

I have just looked into your account and it appears that either the eBay seller name or password that you have entered into your Universal Registration page is incorrect. Please follow these steps:

-log on to eBay
-note correct username and password
-log on to AuctionWatch
-go to the Universal Registration page
-click on edit next to your eBay information
-enter the correct username and password
-save your entries

Then you will be all set with no more errors. Good luck!

Callie

 
 kerry2way
 
posted on September 17, 2001 12:14:36 AM
This problem was solved (well, mostly solved) by deleting my eBay profile and re-entering it. Mind you, I have not changed my profile in months but this seems to have improved things.

I do note that I occasionally cannot preview an ebay auction. Going back and trying a second or third time usually brings success.

At least I can schedule auctions again!

 
 picklepuss
 
posted on September 18, 2001 06:56:58 AM
I have not been able to launch ANY auctions for 4 days now. Can delete! Got NO reply from 3 emails to Auction Watch. Some one please help!
Beverly picklepuss

 
 SonyaCS
 
posted on September 18, 2001 08:41:27 AM
Hi Picklepuss,

Please make sure you have stored your email address associated with your ebay ID in Universal Registration. If this does not help you get your items launched please let me know.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 
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