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 forceten32
 
posted on September 14, 2001 11:57:17 PM new
When I leave feedback in Post, I keep getting an error msg: Host returned an unexpected page. This happens with two of my accounts. Temporary glitch?

 
 sfnyartist
 
posted on September 15, 2001 02:55:01 AM new
ditto... I left quite a few feedbacks Friday afternoon and now see that they all errored out. Tried to re-enter them just now and still get an error.

 
 karalun
 
posted on September 15, 2001 08:34:04 AM new
I don't get the error message when using Post Sale to leave feedback but feedback does not register...have to go into ebay to do it...wonder if shipment notices are going out in Post Sale?
Susan
 
 jaymark9
 
posted on September 16, 2001 02:30:42 PM new
Possibly related problem when trying to leave multiple feedbacks. Just tried to do 12 for the same buyer in post sale management. I got the message back that "Feedbacks successfully left" but when I checked only 1 of the 12 actually was sent. The others all errors out. Tried with the remaining 11....same thing - one was sent, others errored out. Will go now and try to do them one by one....even if this does work, I need the time saving ability to do multiple feedbacks again....

 
 jaymark9
 
posted on September 16, 2001 03:03:19 PM new
Feedback function NOT working. Keeps saying feeback was successful, but says error when I check.



 
 CallieAW
 
posted on September 16, 2001 03:22:58 PM new
Hi All,

We will look into this problem on our end -- for the meantime, you may want to leave feedback one at a time.

Callie


 
 CallieAW
 
posted on September 16, 2001 04:47:38 PM new
Hi All,

It appears that there is bug in our system with respect to leaving feedback on eBay, mostly when attempting more that two at a time. It seems to be affecting only some accounts -- we are working to resove this as quickly as possible.

Callie
[ edited by CallieAW on Sep 16, 2001 04:48 PM ]
 
 aarong
 
posted on September 16, 2001 05:46:30 PM new
I leave feedback through www.vrane.com. I have been unsucessful there for about a week so a potential problem may be at ebaY or somewhere else.

 
 jaymark9
 
posted on September 16, 2001 05:58:49 PM new
Have tried the 1 at a time route. Same result. It SAYS feedback was successfully left, but when you go back and check, it than says ERROR.

 
 skyesearcher
 
posted on September 17, 2001 08:47:29 AM new
This has been an issue for more than a month. Several of us reported at the time. I gave CS a list of my auctions that the system said sent feedback and it did not. It is my understanding it is still being worked on.

Note: Since I have recently been sending a lot of feedback for past sales 1 by 1, if you don't know about it yet, in the Feedback Forum on Ebay there is now a new link that will show you the transactions you have not left feedback for the past 90 days.

I suggest you use this to double check everytime you use AW's send feedback until they get it fixed.

To be honest with you everyone should check all of your feedback sent....I found some very startling numbers that had not received it. I went to the trouble to e-mail all of my customers and asked them if they had received feedback from me. Received many responses, some thanking me for being concerned, some acknowledged receiving it, and some that had not and for sales past 90 days.


SkyeSearcher

 
 AnnaAW
 
posted on September 17, 2001 09:14:18 AM new
Hello everyone,

We are still in the process of looking into this problem and developing a fix which will address this issue.

We apologize if this has taken a while to address but be assured that we are working on putting a fix in place.

AnnaAW
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service !
 
 kahml
 
posted on September 17, 2001 09:26:15 AM new
Yep, add me to the list.

I attempted to send feedback for 17 auctions this morning - to 1 individual who won all of them.

Not a single one went through...

 
 
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