posted on September 16, 2001 01:01:57 PM
Brian I have sent you an email today and wonder if you could respond. I am now very concerned with trying to change the name on my account, The email subject lines reads "KMM488156C0KM" Thanks for your help
posted on September 16, 2001 01:42:56 PM
Hi Mells,
We are not able to make account name changes. You will need to register a new account and track your auctions into it. You will also need to re-upload all of your images.
posted on September 16, 2001 01:56:44 PM
I already have a new account. I need you guys to transfere the info. I have been dealing with this for over a week now and am getting frustrated with all the different answers. will resend email right now. Can you look under the subject # or id whatever you call it? KMM485041C0KM or KMM485776C0KM.
posted on September 16, 2001 02:00:26 PM
Hi Mells,
We are not able to transfer your account information to the new account. You will need to track the auctions in and re-upload the images. Under no circumstances can we do this for you.
posted on September 16, 2001 02:16:02 PM
Now this is totally different than what I have been told. I have a new account and want to open a storefront with you guys. I want it to be the same name as my Ebay account because that is my business name. I was told that you would be able to transfere all my inventory info, auction info ect... over from Mells to Curiousantiques. Plus I cannot enter some of my info to the new account because the old account has it. So what you guys are telling me is that you cannot help me. I have to close out my first account and manually transfer all my info to the new account?
posted on September 16, 2001 02:52:01 PM
Now I am trying to enter all the nessesary info into my new account. I have zero'd out my ebay info., specifically my Ebay user id and password, on the first account and tried to enter it into my new account and it says I cannot use that ID because someone else has it on AW. What else do I need to do. Isn't there a phone number I can call??? It would be a lot easier to talk thur this if it were over the phone. I will pay for the call.
