Home  >  Community  >  Vendio Services  >  Sales Manager Merchandising Edition and Image Hosting  >  I WANT ANSWERS NOW!


<< previous topic post new topic post reply next topic >>
 thariaczbuffnetnet
 
posted on September 19, 2001 01:38:14 PM new
I am seriosly BEYOND MAD RIGHT NOW... I have had three people supposedly "assist" me AND YET NO ANSWERS OR SOLUTIONS.... below is a copy of an email I was last sent...
Hello.

I've forwarded your account to engineering. I test uploaded the auctions to
my own account as well to other test accounts and it was accepted.
Unfortunately there is something wrong with your account which is not
permitting the upload of any images.

I'll get back to you as soon as I get more information from engineering
regarding this problem.
WELL............WHERES MY UPDATE.. THIS PROBLEM IS COSTING ME HUNDREDS OF DOLLARS NONE THE LESS A HELL OF A LOT OF TIME!!! RIGHT NOW I AM SERIOUSLY WANTING MY MONEY BACK.... 200.00 for being a member and THIS IS WHAT I GET FOR SERVICE?!?!?!?!?!? Auctionworks.com may have one new member! I want an answer immediately or I am demanding ALL OF MY MONEY BACK.... [email protected]
THANKS FOR EVERYTHING!
 
 DianaAW
 
posted on September 19, 2001 02:45:53 PM new
Hello,

I'm sorry for the frustration, and I have responded to your email.

Thanks,

Diana

 
 thariaczbuffnetnet
 
posted on September 19, 2001 03:38:38 PM new
no email has been received ... please either post here or try or [email protected] THANKS!
THANKS FOR EVERYTHING!
 
 BrianAW
 
posted on September 19, 2001 03:48:04 PM new
Hi Thariaczbuffnetnet,

Engineering is still actively working with your account to find out why this is happening. Thanks for your patience, we will notify you when we have figured it out.

-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 thariaczbuffnetnet
 
posted on September 19, 2001 03:54:36 PM new
Brian... Patience yes... BUT COME ON...can't they just create a new account? THIS IS REDICULOUS! .. its over a week worth of auctions I am losing here!!! I didnt expect to pay 200.00 for the Power Plan, and then GET THESE TROUBLES!!!! At least give me something here... AN APPROXIMATE DATE THIS WILL BE FIXED?!?!?!?!?! I do hope Auctionwatch plans on refunding some money that I have lost due to this error ON THEIR PART!!!!!!!!!!!!! If this situation IS NOT FIXED by Friday evening, I AM DEMANDING MY 200.00 fee I paid REFUNDED IMMEDIATELY!
THANKS FOR EVERYTHING!
 
 DianaAW
 
posted on September 19, 2001 05:22:38 PM new
Hi there,

Good news for you - the problem was related to the number of upload fields on your image hosting page. We have reduced the number of upload fields to 10, and we are now able to upload to your account. You should be all set - just don't increase the number of upload fields as there is still a bug in the system that will cause your uploads to fail if you do.

Good luck!

Diana

 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2026  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!